Executive Billing

What we want to accomplish and why we need you?

Jio Haptik is an AI leader having pioneered AI-powered innovation since 2013. Reliance Jio Digital

Services acquired Haptik in April 2019. Haptik currently leads India’s AI market having become the first to process 15 billion+ two-way conversations across 10+ channels and in 135 languages. Haptik is also a category Leader across platforms including Gartner, G2, Opus Research & more. Recently Haptik won the award for “Tech Startup of the Year” in the AI category at Entrepreneur India Awards 2023, and gold medal for “Best Chat & Conversational Bot” at Martequity Awards 2023. Haptik has a headcount of 200+employees with offices in Mumbai, Delhi, and Bangalore.

Ok, you're sold, but what are we looking for in the perfect candidate?

● Email Etiquettes: Maintain professional and timely communication with both internal and

external stakeholders to ensure smooth operations and strong relationships.

● Building Reports: Create, maintain, and present comprehensive billing and collection reports,

ensuring accuracy and consistency.

● Excel Proficiency: Utilize advanced Excel functions to manage financial data, perform detailed

analysis, and generate actionable insights for better decision-making.

● Contract Interpretation: Possess a deep understanding of client contracts to ensure accurate

billing, compliance with terms, and efficient invoicing processes.

● GST & Tax Knowledge (India-specific): Demonstrate expertise in applying Indian GST and tax

regulations to ensure invoicing and collections are fully compliant.

● Collections and Billing Knowledge: Oversee the complete billing and collections process from

invoice generation to payment follow-ups, ensuring timely and accurate handling of financial

transactions.

Requirements

● A minimum of 1+ year of experience in billing & collections roles.

● Ability to create accurate and organized billing and collection reports for analysis and

decision-making.

● Advanced knowledge of Excel for managing financial data, performing calculations, and creating

reports.

● Ability to review and interpret client contracts to ensure accurate billing and compliance.

● Understanding of Indian GST and tax regulations for accurate invoicing and compliance.

● Comprehensive understanding of the billing and collections process, from invoicing to follow-ups

on payments.

● Experience with Zoho or similar CRM/billing systems is an advantage.