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• Partner cooperatively in a team environment to support evolution of a wide array of programs across Mastercard business • Liaise with global customer base to identify opportunities to improve current programs and develop understanding of customer needs • Support larger team functions related to ensuring customer compliance with Mastercard standards • Will work with analytic insights and tools to facilitate compliance, investigative, and reporting initiatives • Perform project management duties, creating and documenting processes, developing timelines, managing compliance cases, supporting risk mitigation for our third parties • Communicate across key stakeholders to out into place action plans to address vulnerabilities and weaknesses • Interface with customers, both internal and external, to effectively communicate and educate on program rules, procedures and best practices • Perform desktop research to identify regional or global trends and develop key performance metrics and reporting • Assist with ad hoc requests, participate in special projects as required, and provide cross-functional support as needed About you • Analytical, investigative and problem-solving skills • Strategic thinker with ability to derive and translate data analytics to meet business goals • Sound written and verbal communication skills • Project management skills, highly organized with strong attention to detail • Must be able to work independently in developing and mapping out solutions • Must be able to work in a fast paced and dynamic environment, handle multiple tasks, consistently meet established deadlines, and deliver exceptional results • Expert PC skills including proficiency in Microsoft Excel, Word, PowerPoint, and Access; programming and coding ability a plus • Experience with Tableau, Domo, or other comparable business intelligence tools • Understanding of risk management disciplines"

OverviewThis role supports business growth and operational efficiency through detailed research, data analysis, and process optimization. The position involves preparing insightful presentations and documentation to aid decision-making and strategic planning.ResponsibilitiesConduct comprehensive research and analyze data to identify trends and opportunities.Develop clear and impactful presentations and approach notes for stakeholders.Assist in planning and executing projects, including process analysis and improvement initiatives.RequirementsProficiency in data analysis tools and automation techniques to streamline workflows.Strong documentation skills to maintain accurate and organized records.Ability to analyze processes critically and suggest actionable improvements.Nice-to-HavesExperience with advanced presentation software and visualization tools.Familiarity with project management methodologies and tools.Knowledge of scripting or programming for automation purposes.

Account Manager - SVM - Kitchen, Amazon In this role the Account Manager will manage a set of critical seller accounts which contribute to 20%+ business of the category. He/She/They will be responsible to develop strong relationships with top sellers in the category and drive improvements in customer facing inputs and achieve category objectives. Key job responsibilities · Managing the seller relationship by championing the seller’s needs at Amazon. Build strong communication channels at all levels of the seller’s organization, set proper expectations, provide clear status communications, and manage towards a growth plan. · Managing and driving the growth of the seller’s business: Build and execute on a strategic account plan that delivers on key business opportunities for the seller and Amazon. · Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and onboarding teams. · Work with sellers to improve operational aspects of their business in providing a great consumer experience. · Analyzing the business: Conduct deep dive analysis and provide routine executive-level reporting on the seller’s current business and future opportunities. Publish recommendations and action plans based on data. Basic Qualifications - Knowledge of Microsoft Office products and applications - Experience prospecting, qualifying, and cold-calling companies Preferred Qualifications - Experience with pipeline management skills to include utilization of Salesforce or other CRM tools - Experience and track record of exceeding sales goals

Job Purpose The role is responsible for driving process innovation and operational excellence within the Digital Operations function by identifying and implementing new processes, methodologies, and digital capabilities based on business, regulatory, market, and customer-driven requirements. The position focuses on enhancing customer experience across all digital touchpoints through process standardization, automation, and continuous improvement initiatives. Job Context & Major Challenges: Operating in a highly regulated and competitive financial services environment, ABSLAMC continuously balances regulatory compliance, customer expectations, operational efficiency, and business growth. The organization is known for its strong focus on technology adoption, product innovation, research-based investment philosophy, and extensive distribution network spanning direct channels, IFAs, national distributors, and banking partners. The role operates in a dynamic digital ecosystem where continuous innovation, process efficiency, and customer-centricity are critical. Key challenges include managing and enhancing functionalities across digital platforms while ensuring scalability, compliance, and seamless customer experiences. Major responsibilities and challenges include: Designing, implementing, and managing new digital processes and customer-centric functionalities across online channels. Driving process automation and standardization initiatives to improve operational efficiency and optimize costs. Identifying opportunities to digitize customer transactions and services to enhance service differentiation and customer satisfaction. Managing end-to-end project execution including requirement gathering, process mapping, BRD preparation, stakeholder alignment, UAT testing, rollout, and post-implementation monitoring. Benchmarking industry best practices and introducing innovative digital solutions while ensuring regulatory compliance and risk mitigation. Collaborating closely with cross-functional teams including Operations, Customer Service, Marketing, Risk & Compliance, IT, and external partners such as RTAs, banks, payment aggregators, and solution providers. Ensuring high system availability, scalability, and minimal transaction failures across digital platforms. Simplifying customer journeys and reducing transaction complexity through continuous user interface and process optimization across digital channels.

360 Digital Idea is looking for a motivated and confident Business Development Executive (BDE) to join our growing team. In this role, you will be responsible for identifying new business opportunities, building and maintaining strong client relationships, and supporting the company’s growth goals. The position involves lead generation, client communication, understanding customer requirements, preparing proposals, and coordinating with internal teams to ensure smooth project execution. The ideal candidate should have strong communication and negotiation skills, a positive attitude, and a results-driven mindset. Experience in sales, digital marketing services, or client handling will be an added advantage. At 360 Digital Idea, we value teamwork, initiative, and continuous learning in a supportive work environment.

Job Summary We are looking for a Q-Commerce professional with hands-on experience managing quick commerce platforms such as Blinkit, Zepto, Swiggy Instamart, and BigBasket Now. The candidate should be capable of handling end-to-end Q-commerce operations, including onboarding, catalog management, pricing, promotions, inventory planning, and performance tracking for fast-moving hygiene or personal care products. Key Responsibilities Q-Commerce Platform Management •Manage end-to-end operations on Blinkit, Zepto, Swiggy Instamart, BB Now, etc. •Handle new SKU onboarding, catalog uploads, and content accuracy. •Ensure availability and visibility of products across dark stores. •Coordinate with platform KAMs for growth initiatives and issue resolution. Inventory & Supply Chain Coordination •Monitor stock levels across dark stores to avoid OOS and over-stocking. •Plan replenishment based on sales velocity and demand forecasting. •Coordinate with warehouse, distributors, and supply chain teams for timely dispatch. Pricing, Promotions & Visibility •Manage pricing parity across platforms. •Plan and execute offers, deals, visibility campaigns, and in-app promotions. •Track promotion effectiveness and optimize based on performance. Sales & Performance Tracking •Track daily sales, fill rates, availability %, and store-level performance. •Analyze reports to identify gaps in coverage, availability, and conversion. •Prepare daily/weekly MIS reports and share insights with management. Account Health & Compliance •Ensure adherence to platform SLAs and service metrics. •Handle escalations related to supply issues, claims, and penalties. •Ensure compliance with invoicing, GST, and platform policies. Cross-Functional Collaboration •Work closely with sales, marketing, supply chain, and finance teams. •Support new product launches on Q-commerce platforms. •Coordinate for creatives, banners, and brand visibility assets. Required Skills & Qualifications •3–4 years of experience in Q-Commerce / Quick Commerce operations. •Hands-on experience with Blinkit, Zepto, Swiggy Instamart, BB Now, or similar platforms. •Experience managing high-velocity FMCG / hygiene / personal care SKUs. •Strong understanding of inventory planning and demand forecasting. •Proficient in MS Excel and performance reporting. •Good communication and stakeholder management skills. Preferred Skills •Prior experience in hygiene, personal care, or wellness products.