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Customer Success Executive

Customer Success Executive

Thane West, Mumbai

Open for Freshers

Inradius Position: Customer Success Executive Reporting To: Founder's Office – Product & Customer Success Lead Experience: 0-1 (Freshers are welcome) 🎯 Role Objective To build strong and ongoing relationships with employer clients (talent seekers) on the InRadius platform. This role is key to improving employer satisfaction, platform engagement, conversion to paid plans, and long-term retention. You will be the first point of support and relationship-building for employers, ensuring they maximize value from the platform. 🧑‍💻 Core Responsibilities 1. Employer Onboarding & Support Conduct onboarding for all new employer sign-ups through calls, walkthroughs, or WhatsApp support. Help employers complete their company profiles, verify details, and post their first job. 2. Engagement & Usage Activation Monitor employer activity and proactively engage those with low platform usage. Share tips, best practices, and success stories to encourage deeper platform engagement. Follow up on job posting progress and hiring outcomes to complete the feedback loop. 3. Paid Plan Conversion Understand employer hiring needs to pitch relevant paid plans and features. Highlight benefits of premium access, visibility boosts, and curated shortlists to convert free users into paying clients. 4. Relationship Building & Retention Maintain regular contact with employers to build trust and rapport. Address concerns, feature requests, or dissatisfaction empathetically and promptly. Collaborate with Product and Growth leads to relay actionable employer insights. 5. CRM & Task Management Keep detailed activity logs and engagement statuses updated in the CRM. Follow daily/weekly schedules for callbacks, emails, renewals, and retention discussions. Support periodic reporting on satisfaction and retention metrics. 🛠️ Tools & Skills You'll Use or Learn CRM Tools: Google Sheets / HubSpot (TBD) Communication: WhatsApp, Email, Zoom, Crisp Chat Analytics: Internal Dashboards, Feedback Forms Sales Enablement: Plan Pitching, Objection Handling

Customer AcquisitionClient AdvisoryCustomer Account SetupClient Onboarding+4

Partner Listing
Java Fullstack Developer

Java Fullstack Developer

Ashok Nagar, Bangalore

5 years

Hi, We’re looking for a Java Full Stack Developer with strong Spring Boot and Microservices expertise. You’ll focus on backend development while also supporting front-end tasks as needed to build scalable enterprise applications. Key Responsibilities: Develop and maintain Java-based microservices using Spring Boot. Build full-stack apps with REST APIs and frontend integration. Collaborate with teams for requirement gathering. Ensure code quality through testing and reviews. Follow Agile practices and document as needed. Must-Have Skills: Java 8+, Spring Boot, Microservices REST APIs, JSON, SQL/NoSQL, Hibernate/JPA Git, CI/CD, basic DevOps knowledge HTML, CSS, JS; Angular/React/Vue (preferred) Docker, Kubernetes (bonus) Preferred: Experience with AWS/Azure/GCP Strong debugging & problem-solving skills Bachelor’s/Master’s in CS or related field

HTMLJava 8SpringbootSQL+5

Partner Listing
Software Developer

Software Developer

Ashok Nagar, Bangalore

7 years

Overview: This role involves leading the design, development, and implementation of automated testing frameworks and strategies to ensure the quality and reliability of software products. The professional will architect scalable and maintainable test automation solutions, integrating them seamlessly into the software development lifecycle. They will collaborate closely with cross-functional teams including developers, QA engineers, and product managers to define test requirements and deliver robust automation coverage. Responsibilities include mentoring and guiding junior automation engineers, overseeing test execution, and continuously improving automation processes and tools. The role demands deep expertise in Selenium for UI automation, C# programming for test script development, and API automation to validate backend services. Experience in leading teams and managing automation projects is critical to drive quality initiatives and ensure timely delivery of high-quality software releases. The architect will also evaluate and adopt new testing tools and technologies to enhance automation efficiency and effectiveness. They will establish best practices, coding standards, and documentation to maintain consistency and quality across automation efforts. Additionally, the role requires strong problem-solving skills to troubleshoot automation failures and optimize test performance. Effective communication skills are essential to liaise with stakeholders and report on automation progress and metrics.Key Responsibilities Design and develop robust, reusable, and scalable automation frameworks using Selenium and C#. Lead and mentor a team of automation engineers, providing technical guidance and support. Develop and maintain API automation tests to ensure backend service reliability. Integrate automation suites into CI/CD pipelines to enable continuous testing and faster feedback. Collaborate with development and QA teams to identify automation opportunities and improve test coverage. Analyze test results, identify defects, and work with teams to resolve issues promptly. Stay updated with industry trends and emerging automation tools to recommend improvements. Establish and enforce coding standards, best practices, and documentation for automation projects. Manage automation project timelines, resources, and deliverables effectively. Conduct code reviews and ensure high-quality test scripts and frameworks.

Selenium WebdriverC# (Programming Language)API Automation TradingTest Automation+16

Operations Executive

Operations Executive

Rajajinagar, Bangalore

Open for Freshers

Key Responsibilities • Act as the single point of contact for all partner wellness centers, diagnostic labs, and clinics. • Coordinate daily operations, ensuring smooth implementation of Arivu’s products and services. • Monitor and ensure all Arivu deliverables (nutritionists, products, promotional materials) are fulfilled on time. • Track and ensure timely execution of all commitments made by Arivu to partner centers. • Conduct regular audits and visits to ensure compliance with Arivu SOPs. • Maintain accurate records of services/products delivered at each center. • Generate and share invoices on a monthly basis with all partners. • Follow up and ensure timely payment collection from all centers. • Coordinate with nutritionists and support staff placed at partner centers. • Ensure training and smooth onboarding of new staff at partner locations. • Maintain checklists, trackers, and center performance dashboards. • Design posters, standees, and in-center branding materials using Canva Pro. • Coordinate with marketing team for local promotions and awareness activities. • Maintain daily/weekly operational reports and escalate any operational roadblocks. • Submit monthly center-wise performance and revenue reports to management. • Willingness to travel locally to all partner locations within the city or region. Key Skills Required • Excellent communication and interpersonal skills • Strong organizational and time-management abilities • Working knowledge of Microsoft Excel and Google Sheets • Canva Pro (preferred for designing marketing collaterals) • Problem-solving mindset with attention to detail • Ability to manage multiple centers simultaneously Preferred Qualifications • Graduate in Business Administration, Operations, or related field • 0–2 years of experience in operations or client servicing (Healthcare/FMCG domain preferred) • Fluent in English, Kannada, and Hindi (preferred for local coordination)

CanvaExcel BeginnerBilling & Invoice StatementsCommunication abilities+4

Business Development Manager

Business Development Manager

Kurla, Mumbai

Open for Freshers

OverviewThis role involves spearheading the growth initiatives for a food brand specializing in healthy options, focusing on expanding market presence and increasing revenue streams.The individual will be responsible for identifying new business opportunities, building and maintaining strong client relationships, and collaborating with cross-functional teams to align product offerings with market demand.Key ResponsibilitiesConduct comprehensive market research to identify emerging trends, customer needs, and competitive landscape within the healthy food sector.Develop and implement strategic business development plans to achieve sales targets and expand the customer base.Establish and nurture partnerships with retailers, distributors, and other stakeholders to enhance product availability and brand visibility.Collaborate with marketing and product development teams to tailor offerings that meet consumer preferences and regulatory standards.Negotiate contracts and close deals that align with the company’s growth objectives and profitability goals.Monitor sales performance metrics and prepare detailed reports to inform senior management and guide decision-making.Represent the company at industry events, trade shows, and networking opportunities to build brand awareness and generate leads.Stay updated on food industry regulations, health trends, and sustainability practices to ensure compliance and competitive advantage.Lead and mentor junior business development staff to foster a high-performance team environment.Manage budgets related to business development activities and optimize resource allocation for maximum impact.Skills and CompetenciesStrong understanding of the food and beverage industry, particularly in health-focused product segments.Proven track record in sales, negotiation, and client relationship management.Excellent communication and interpersonal skills to effectively engage with diverse stakeholders.Analytical mindset with the ability to interpret market data and translate insights into actionable strategies.Project management capabilities to oversee multiple initiatives simultaneously.Adaptability to evolving market conditions and consumer preferences.Leadership qualities to inspire and guide teams towards achieving business goals.

Market ResearchSales StrategyCustomer Relationship ManagementNegotiation+16

SEO Executive

SEO Executive

Goregaon, Mumbai

1 year

We are seeking a results-driven SEO Executive to join our digital marketing team. The ideal candidate will be responsible for developing and executing effective SEO strategies to improve organic traffic, search rankings, and overall online visibility. You should have hands-on experience with SEO tools, best practices, and current algorithm updates. Key Responsibilities:  Conduct keyword research and competitor analysis to identify content and ranking opportunities.  Optimize website content, landing pages, and blog posts for search engines (on-page SEO).  Perform regular technical SEO audits and recommend fixes (crawl issues, site speed, mobile usability, etc.).  Build high-quality backlinks through outreach and link-building strategies (off-page SEO).  Monitor and analyze website performance using tools like Google Analytics, Google Search Console, and SEMrush/Ahrefs.  Collaborate with content and development teams to implement SEO best practices.  Stay updated with the latest SEO trends, Google algorithm changes, and industry news.  Track KPIs like organic traffic, keyword rankings, and conversion rates to report SEO performance.  Assist in creating and updating SEO reports and dashboards. Requirements:  1–3 years of proven SEO experience in a similar role.  Strong understanding of search engine algorithms and ranking factors.  Experience with SEO tools such as Google Analytics, Google Search Console, SEMrush, Ahrefs, Moz, etc.  Knowledge of HTML, CSS, and basic web development principles is a plus.  Familiarity with CMS platforms like WordPress will be a Plus.  Excellent communication, analytical, and problem-solving skills.  Ability to work independently and within a team environment. Preferred Qualifications:  Experience working in an agency or fast-paced environment. To Apply: Send your updated resume and a brief cover letter to hr@eduavenir.com.

SEO (On Page, Off Page, Technical)Search Engine Optimization (SEO)SEO Tools (Semrush, Ahrefs)Google Search Console+4