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Surveillance Data Analyst

Surveillance Data Analyst

Banaswadi, Bangalore

Open for Freshers

Job Title: Surveillance Data Analyst Company: OGI Technologies Pvt Ltd. Location: Bangalore OGI Technologies is a global leader in IT management and consultancy services, empowering businesses of all sizes—from start-ups to Fortune 100 companies—with innovative solutions. With over 10 years of excellence, OGI Technologies has driven technological innovation and strategic growth for clients worldwide, supported by a dedicated team across operation centres in New York, India, and the Philippines. Role Summary: As a Surveillance Data Analyst at OGI Technologies, you will be responsible for reviewing CCTV footage from supermarkets and retail outlets. Using AI-programmed cameras, you will meticulously observe customer activities from entry to exit, identifying and segregating unusual, suspicious, or criminal behaviours based on gestures with utmost accuracy and consistency. Responsibilities: • Review and analyse CCTV footage captured by AI-programmed cameras in supermarkets and retail outlets, ensuring thorough coverage from customer entry to exit. • Identify and categorize gestures and actions exhibited by customers to distinguish normal behaviour from suspicious or irregular activities. • Utilize analytical skills to interpret patterns and trends in customer behaviour, providing insights that contribute to improved security protocols. • Collaborate with security teams to promptly report any identified security breaches, potential threats, or unusual incidents. • Maintain accurate records of observations and actions taken, adhering to established protocols and procedures. • Continuously monitor and assess surveillance data quality and camera functionality, escalating any technical issues for resolution. • Stay updated on industry trends and advancements in surveillance technology to enhance proficiency and effectiveness in surveillance operations. Requirements: • Bachelor’s degree or Diploma in any field. • Strong communication skills to effectively report and discuss findings. • Ability to interpret and judge customer gestures accurately. • Detail-oriented with excellent analytical and problem-solving abilities. • Flexible to work in different shifts as required. Shifts Available: Day Shift / UK Shift Application Process: Fresher’s are welcome to apply, and no prior experience is required. Candidates will be evaluated based on their ability to watch, analyze, and interpret gestures accurately.

CCTV surveillanceVideo Surveillance SystemsGesture RecognitionBehavioral Analysis+16

Front Desk Associate

Front Desk Associate

Sector 26, Delhi NCR

2 years

Roles & Responsibilities: Greet and assist visitors, clients, and vendors in a professional manner. Handle incoming phone calls, emails, and inquiries efficiently. Maintain front office cleanliness and ensure a welcoming environment. Manage appointment scheduling and coordinate meetings for senior staff. Maintain visitor logs and handle courier/dispatch. Assist with basic administrative tasks like data entry, filing, and documentation. Coordinate with sales and admin teams for client visits and property site meetings. Handle basic real estate documentation support (brochures, forms, agreement copies, etc.). Key Skills: Excellent communication & interpersonal skills Pleasing personality and professional attitude Proficiency in MS Office (Word, Excel, Outlook) Time management & multitasking abilities Basic knowledge of real estate terminology (preferred)

Visitor ManagementTelephone EtiquetteCustomer correspondenceFront Office+16

Customer Support

Customer Support

Ashok Nagar, Bangalore

Open for Freshers

Roles and Responsibilities: An International Process - Job is where the executives are assigned to handle the calls and emails from customers in different countries, particularly the U.S, Australia etc. These jobs include product and service support or technical support in which the customer is calling or sending an email to solve an issue Skills Required: Excellent Verbal and Written Communication skills. Good logical reasoning & analytical skills. Able to interact with customers Call / Chat, should be able to answer servicing questions. Able to work in Rotational and night shifts (US) Salary Range : INR 2,83,772 - 5,00,000 L.P.A + Incentive + Goodies Age limit: 18+ to 35 years below. Benefits: 5 Days working 2 week off. Two-way cab facility. Life Insurance. Medical Insurance World Class Facility - Cafeteria, Gym, Sports arena, Amphitheatre, Theme based break-out zones Eligibility Criteria: PUC/12th/Diploma, Undergraduate/Graduate (B.com, BBA, BSC, BCA, BE, B.tech, BA and Postgraduate MBA/MCOM fresher’s and experienced can apply. Role: Customer Retention - Voice / Blended Industry Type: BPO / Call Centre Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended

Verbal CommunicationWritten CommunicationLogical ReasoningCustomer Interaction Monitoring+13

Customer Success Executive

Customer Success Executive

Kachiguda, Hyderabad

Open for Freshers

Overview This role focuses on enhancing customer satisfaction and retention through proactive follow-up calls . The position aims to build strong customer relationships, generate new leads, and support sales growth by effectively managing customer interactions and data. Responsibilities Conduct follow-up calls to customers to ensure satisfaction and address any concerns. Generate and qualify new leads to support sales and business development efforts. Maintain accurate records of customer interactions and lead data using Excel and CRM tools. Requirements Proficiency in Microsoft Excel for data management and reporting. Strong communication skills to engage customers effectively over the phone. Basic understanding of lead generation techniques and customer relationship management. Nice-to-Haves Experience in the automobile industry or related customer service roles. Familiarity with CRM software for tracking customer interactions. Ability to analyze customer feedback to improve service quality.

Follow-up callsLead GenerationMicrosoft ExcelTelephonic Surveys+16