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Customer Success Executive

Customer Success Executive

Kachiguda, Hyderabad

Open for Freshers

Overview This role focuses on enhancing customer satisfaction and retention through proactive follow-up calls . The position aims to build strong customer relationships, generate new leads, and support sales growth by effectively managing customer interactions and data. Responsibilities Conduct follow-up calls to customers to ensure satisfaction and address any concerns. Generate and qualify new leads to support sales and business development efforts. Maintain accurate records of customer interactions and lead data using Excel and CRM tools. Requirements Proficiency in Microsoft Excel for data management and reporting. Strong communication skills to engage customers effectively over the phone. Basic understanding of lead generation techniques and customer relationship management. Nice-to-Haves Experience in the automobile industry or related customer service roles. Familiarity with CRM software for tracking customer interactions. Ability to analyze customer feedback to improve service quality.

Follow-up callsLead GenerationMicrosoft ExcelTelephonic Surveys+16

Manager Front Desk

Manager Front Desk

Ashok Nagar, Bangalore

Open for Freshers

OverviewThis role focuses on managing front desk operations to ensure excellent client handling and seamless communication. The position requires multitasking abilities, professionalism, and strong customer service skills to create a positive first impression and support organizational efficiency.ResponsibilitiesHandle client interactions and manage incoming calls efficiently.Maintain professional communication and provide timely assistance to visitors and callers.Manage multiple tasks simultaneously while ensuring smooth front desk operations.RequirementsProficient computer knowledge to manage front desk software and communication tools.Excellent communication skills, including fluency in Kannada.Strong time management skills and ability to maintain a positive attitude under pressure.Nice-to-HavesExperience in customer service roles with a focus on client satisfaction.Ability to maintain professionalism and a welcoming demeanor in all interactions.Familiarity with multitasking in a fast-paced environment.

Client HandlingCall HandlingComputer LiteracyKannada Proficiency+11

Telecaller

Telecaller

Kachiguda, Hyderabad

Open for Freshers

🌟Exciting Job Opportunity – Telecaller (Female) | Hyderabad (Gachibowli) 🌟 Are you a confident communicator looking to build a rewarding career in the financial services sector? Join us and be part of a dynamic team promoting Home Loans, Personal Loans, LAP, and Mortgage solutions! 🔔 Position: ➡️ Telecaller (Female) 🏢 Department: Home Loan / Personal Loan / LAP / ME 💸 Salary: ₹15,200 CTC + Attractive Incentives (Up to ₹1 Lakh per month) 🎓 Eligibility: Any Graduate (2020 – 2024 Passouts) 📌 Key Responsibilities: ✔️ Proactively call potential customers to promote banking loan products ✔️ Explain loan options, benefits, and eligibility criteria clearly ✔️ Schedule follow-up calls to ensure lead conversion ✔️ Maintain accurate records in the CRM system ✔️ Achieve monthly targets and KPIs 🌈 Why Join Us? ✅ Attractive Incentives ✅ Professional Work Environment ✅ Career Growth Opportunities ✅ Work from a Prime Location – Gachibowli, Hyderabad 📞 Interested Candidates – Apply Now! Send your updated resume or contact: 📱 HR Rekha – 9705418624 👉 Don’t miss this chance to step into the world of finance with a reputed organization! Apply Today!

Telecalling ManagementClient CommunicationLead GenerationLoan Product Knowledge+16

Customer Service Officer

Customer Service Officer

Goregaon, Mumbai

Open for Freshers

OverviewThis role focuses on acquiring new clients and maintaining exceptional service standards within the financial investment sector, specifically mutual funds and equities. The position aims to support clients in investment planning while ensuring a high level of customer satisfaction.ResponsibilitiesEngage potential clients through targeted outreach and relationship-building activities.Provide expert guidance on mutual fund and equities investment options tailored to client needs.Maintain and enhance service quality to ensure client retention and satisfaction.RequirementsProven experience in mutual fund and equities investment planning.Strong communication and interpersonal skills to effectively acquire and manage client relationships.Ability to deliver high service standards consistently in a client-facing environment.Nice-to-HavesKnowledge of financial regulations and compliance related to investment products.Familiarity with CRM software and client management tools.Basic understanding of market trends and financial analysis.

Mutual FundsEquitiesCustomer AcquisitionCustomer Relationship Management (CRM) Tool+16

Customer Support

Customer Support

Frazer Town, Bangalore

Open for Freshers

Job Description – Customer Support (Voice Process) Work Location: Onsite (Work from Office) Position Overview: We are hiring Customer Support Executives – Voice Process. The role requires strong communication skills with fluency in English and Hindi. Both freshers and experienced candidates are welcome to apply. Key Details: Employment Type: Full-Time (Work from Office) Qualification: Any Graduate Experience: Freshers & Experienced candidates Language Requirement: English – Fluency (Mandatory) Hindi – Fluency (Mandatory) Assessment: Versant Level 4 Working Days: 6 Days a week (Day rotational shifts) Weekly Off: 1 day rotational Shift Timings: Female: 8 AM – 8 PM Male: 8 AM – 12 Midnight Compensation Structure: Freshers: CTC: ₹21,500 per month Take-Home: ₹16,500 per month Experienced: CTC: Up to ₹23,000 per month Take-Home: Up to ₹18,000 per month Additional Benefits: Quarterly Bonus of ₹4,215 Open Positions: 100

English fluencyHindi - FluentCall HandlingCustomer query resolution+21

Associate Chat

Associate Chat

Ashok Nagar, Bangalore

1 year

Position: Trust & Safety Associate Management Level: Associate Work Location: Bangalore Experience Required: 1 to 3 Years Educational Qualification: Any Graduate Roles & Responsibilities Review, classify, and/or remove content per guidelines. Stay updated on client policies. Investigate, resolve, and escalate content issues. Provide customer support via live chat. Respond to inquiries in a timely and professional manner. Manage multiple chats simultaneously while maintaining service quality. Document interactions and feedback accurately. Collaborate with team members and participate in training sessions. Must-Have Skills 1–3 years of customer support experience (phone, email, or chat). Strong communication and problem-solving skills. Attention to detail with good decision-making ability. Emotional resilience and stress management skills. Ability to multitask; typing speed 30 WPM preferred. Flexibility for rotational shifts, including weekends. Ready to work from office. Experience in voice process/online advertising is a plus.

Content reviewContent ModerationClient Data VerificationIssue Resolution and Management+18