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Customer Support

Customer Support

Ashok Nagar, Bangalore

Open for Freshers

Roles and Responsibilities: An International Process - Job is where the executives are assigned to handle the calls and emails from customers in different countries, particularly the U.S, Australia etc. These jobs include product and service support or technical support in which the customer is calling or sending an email to solve an issue Skills Required: Excellent Verbal and Written Communication skills. Good logical reasoning & analytical skills. Able to interact with customers Call / Chat, should be able to answer servicing questions. Able to work in Rotational and night shifts (US) Salary Range : INR 2,83,772 - 5,00,000 L.P.A + Incentive + Goodies Age limit: 18+ to 35 years below. Benefits: 5 Days working 2 week off. Two-way cab facility. Life Insurance. Medical Insurance World Class Facility - Cafeteria, Gym, Sports arena, Amphitheatre, Theme based break-out zones Eligibility Criteria: PUC/12th/Diploma, Undergraduate/Graduate (B.com, BBA, BSC, BCA, BE, B.tech, BA and Postgraduate MBA/MCOM fresher’s and experienced can apply. Role: Customer Retention - Voice / Blended Industry Type: BPO / Call Centre Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended

Verbal CommunicationWritten CommunicationLogical ReasoningCustomer Interaction Monitoring+13

Customer Success Executive

Customer Success Executive

Kachiguda, Hyderabad

Open for Freshers

Overview This role focuses on enhancing customer satisfaction and retention through proactive follow-up calls . The position aims to build strong customer relationships, generate new leads, and support sales growth by effectively managing customer interactions and data. Responsibilities Conduct follow-up calls to customers to ensure satisfaction and address any concerns. Generate and qualify new leads to support sales and business development efforts. Maintain accurate records of customer interactions and lead data using Excel and CRM tools. Requirements Proficiency in Microsoft Excel for data management and reporting. Strong communication skills to engage customers effectively over the phone. Basic understanding of lead generation techniques and customer relationship management. Nice-to-Haves Experience in the automobile industry or related customer service roles. Familiarity with CRM software for tracking customer interactions. Ability to analyze customer feedback to improve service quality.

Follow-up callsLead GenerationMicrosoft ExcelTelephonic Surveys+16

Manager Front Desk

Manager Front Desk

Ashok Nagar, Bangalore

Open for Freshers

OverviewThis role focuses on managing front desk operations to ensure excellent client handling and seamless communication. The position requires multitasking abilities, professionalism, and strong customer service skills to create a positive first impression and support organizational efficiency.ResponsibilitiesHandle client interactions and manage incoming calls efficiently.Maintain professional communication and provide timely assistance to visitors and callers.Manage multiple tasks simultaneously while ensuring smooth front desk operations.RequirementsProficient computer knowledge to manage front desk software and communication tools.Excellent communication skills, including fluency in Kannada.Strong time management skills and ability to maintain a positive attitude under pressure.Nice-to-HavesExperience in customer service roles with a focus on client satisfaction.Ability to maintain professionalism and a welcoming demeanor in all interactions.Familiarity with multitasking in a fast-paced environment.

Client HandlingCall HandlingComputer LiteracyKannada Proficiency+11

Telecaller

Telecaller

Kachiguda, Hyderabad

Open for Freshers

🌟Exciting Job Opportunity – Telecaller (Female) | Hyderabad (Gachibowli) 🌟 Are you a confident communicator looking to build a rewarding career in the financial services sector? Join us and be part of a dynamic team promoting Home Loans, Personal Loans, LAP, and Mortgage solutions! 🔔 Position: ➡️ Telecaller (Female) 🏢 Department: Home Loan / Personal Loan / LAP / ME 💸 Salary: ₹15,200 CTC + Attractive Incentives (Up to ₹1 Lakh per month) 🎓 Eligibility: Any Graduate (2020 – 2024 Passouts) 📌 Key Responsibilities: ✔️ Proactively call potential customers to promote banking loan products ✔️ Explain loan options, benefits, and eligibility criteria clearly ✔️ Schedule follow-up calls to ensure lead conversion ✔️ Maintain accurate records in the CRM system ✔️ Achieve monthly targets and KPIs 🌈 Why Join Us? ✅ Attractive Incentives ✅ Professional Work Environment ✅ Career Growth Opportunities ✅ Work from a Prime Location – Gachibowli, Hyderabad 📞 Interested Candidates – Apply Now! Send your updated resume or contact: 📱 HR Rekha – 9705418624 👉 Don’t miss this chance to step into the world of finance with a reputed organization! Apply Today!

Telecalling ManagementClient CommunicationLead GenerationLoan Product Knowledge+16

Customer Service Officer

Customer Service Officer

Goregaon, Mumbai

Open for Freshers

OverviewThis role focuses on acquiring new clients and maintaining exceptional service standards within the financial investment sector, specifically mutual funds and equities. The position aims to support clients in investment planning while ensuring a high level of customer satisfaction.ResponsibilitiesEngage potential clients through targeted outreach and relationship-building activities.Provide expert guidance on mutual fund and equities investment options tailored to client needs.Maintain and enhance service quality to ensure client retention and satisfaction.RequirementsProven experience in mutual fund and equities investment planning.Strong communication and interpersonal skills to effectively acquire and manage client relationships.Ability to deliver high service standards consistently in a client-facing environment.Nice-to-HavesKnowledge of financial regulations and compliance related to investment products.Familiarity with CRM software and client management tools.Basic understanding of market trends and financial analysis.

Mutual FundsEquitiesCustomer AcquisitionCustomer Relationship Management (CRM) Tool+16