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Hcm Functional Analyst

Hcm Functional Analyst

HITEC City, Hyderabad

6 years

Job Description What You’ll Do As an HCM Consultant on this team, you will be responsible for supporting Fusion applications (any HCM modules). You will engage customers to understand and map their business processes, design, and develop solutions using Oracle Fusion tools, create technical design documents, and perform unit testing with a comprehensive business flow in mind. You will collaborate with team members and communicate with business stakeholders. About You: You have experience collaborating with business stakeholders to understand their functional requirements and translate them into technical specifications. You are willing to work evening and night shifts on a rotation basis. Responsibilities also include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by customer. You are passionate about customer service, with a strong customer focus, excellent problem-solving and analytical skills. You are a strong logical thinker with problem-solving skills, with the ability to collaborate effectively. You have excellent communication skills. You can clearly explain complex technical concepts. As a primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Minimum Qualifications 6+ years of experience with Oracle HCM Cloud product / solutions. Expertise in implementing and/or supporting Oracle Fusion HCM Applications. Proficient in HCM modules, including but not limited to Payroll, Core HR, Compensation, Benefits, Talent Management, Absence, Time and Labor etc. Strong communication and relationship-building skills with diverse audiences, from executives to technical specialists. Excellent organizational and problem-solving abilities, capable of developing and adapting action plans. Preferred Qualifications BE, BTech, MCA or equivalent preferred. Other qualifications with adequate relevant experience may be considered.

Oracle HCMOracle HCMPayroll SystemsHRMS+16

Sourced Job
Software Developer

Software Developer

HITEC City, Hyderabad

3 years

Responsibilities We are looking for hands-on, distributed systems engineers and architects with expertise and passion in solving difficult problems within large scale, global platforms. If this is you, at Oracle you can design and build innovative new systems from the ground up. This is an exciting time in our journey - we are growing fast, still at an early stage, and working on ambitious new initiatives. An engineer at any level can have significant technical and business impact. The ideal candidate will have proven experience designing, building, and implementing distributed, cloud-scale systems. You should be both a rock-solid coder and a distributed systems generalist that is comfortable diving deep into any part of the stack, including interaction with hardware. You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn. Minimum Qualifications: Bachelor’s degree in Computer Science or equivalent proven experience 3+ years' experience building and operating large scale, highly available, cloud based distributed systems Specialist skill in a modern programming language such as Java, C, C++, C#, Go, or Python, with proficiency in additional languages preferred Validated understanding of operating system fundamentals Strong understanding of data models and distributed persistence technologies Thorough understanding of the latest security principles, techniques, and protocols Strong troubleshooting and performance tuning skills Proficiency in network, distributed, asynchronous, and concurrent programming Knowledge of professional software engineering standard methodologies for the full software development process Experience building and operating scalable infrastructure software or distributed systems Experience using Amazon Web Services such as EC2, EBS, Lambda, Dynamo and S3 or equivalents Proven track record to achieve stretch goals in a highly innovative and fast-paced environment Passion for technical leadership and mentoring Strong verbal and written communication skills Preferred Qualifications Strong analytical skills, with excellent problem solving abilities Experience in Agile/SCRUM enterprise-scale software development Experience with big data solutions Direct experience with fleet orchestration for both virtual and containerized workloads Knowledge of Machine Learning fundamentals Working familiarity with building secure software using modern security principles

Distributed ArchitectureCloud Computing ArchitectureJava (Programming Language)Basic C Programming+16

Sourced Job
Technical Analyst

Technical Analyst

HITEC City, Hyderabad

6 years

Job Description What You’ll Do As an HCM Consultant on this team, you will be responsible for supporting Fusion applications (any HCM modules). You will engage customers to understand and map their business processes, design, and develop solutions using Oracle Fusion tools, create technical design documents, and perform unit testing with a comprehensive business flow in mind. You will collaborate with team members and communicate with business stakeholders. About You: You have experience collaborating with business stakeholders to understand their functional requirements and translate them into technical specifications. You are willing to work evening and night shifts on a rotation basis. Responsibilities also include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by customer. You are passionate about customer service, with a strong customer focus, excellent problem-solving and analytical skills. You are a strong logical thinker with problem-solving skills, with the ability to collaborate effectively. You have excellent communication skills. You can clearly explain complex technical concepts. As a primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Minimum Qualifications 6+ years of experience with Oracle HCM Cloud product / solutions. Expertise in implementing and/or supporting Oracle Fusion HCM Applications. Proficient in HCM modules, including but not limited to Payroll, Core HR, Compensation, Benefits, Talent Management, Absence, Time and Labor etc. Strong communication and relationship-building skills with diverse audiences, from executives to technical specialists. Excellent organizational and problem-solving abilities, capable of developing and adapting action plans. Preferred Qualifications BE, BTech, MCA or equivalent preferred. Other qualifications with adequate relevant experience may be considered.

Oracle HCMOracle HCMPayroll SystemsHRMS+16

Sourced Job
Senior Consultant

Senior Consultant

HITEC City, Hyderabad

4 years

Detailed Requirements: The candidate is expected to have a sound domain knowledge in HCM covering the hire to retire cycle. S/he must have been a part of at least 3 end to end HCM Cloud implementations. 4 to 6 years of relevant experience in HCM Applications with at least 3 end to end implementation experience. The candidate must have expert knowledge in any of the 2 modules along with Core HR module - Time and Labor Absence Management Payroll Benefits Compensation She/he should have completed at least 3 projects in the modules mentioned above. The candidate should have been in client facing roles and interacted with customers in requirement gathering workshops, design, configuration, testing and go-live. Engineering graduates with MBA (HR) will be preferred. Should have strong written and verbal communication skills, personal drive, flexibility, team player, problem solving, influencing and negotiating skills and organizational awareness and sensitivity, engagement delivery, continuous improvement and knowledge sharing and client management. Good leadership capability with strong planning and follow up skills, mentorship, Work Allocation, monitoring and status updates to Project Manager Assist in the identification, assessment and resolution of complex functional issues/problems. Interact with client frequently around specific work efforts/deliverables Candidate should be open for domestic or international travel for short as well as long duration. Responsibilities Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional solutions on complex customer engagements. May act as the functional team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for complex projects.

HCMHire to RetireHRMSTime and Labor (T&L)+16

Sourced Job
Contact Center Operations

Contact Center Operations

Hinjawadi, Pune

2 years

How will you make an impact? Input leads responses, notes, and disposition statuses into the assigned incoming lead profiles. Utilize systems to gather and confirm information prompted by incoming SMS/email. Provide exceptional customer service, and written communication skills while working independently with discipline and motivation to succeed in a virtual environment. Read and comprehend previous "Lead to Concierge" interactions to accurately continue the conversation to determine a qualified or unqualified lead. Coordinate and confirm incoming leads that inquire about national services provided by our clients. Accurately document all conversations according to standard operating procedures in our console. Thoroughly follow client and department standards and system procedures. Display a positive team focused attitude with the ability to adapt and embrace change to fit business needs. Thrive in an ever-growing and ever-changing environment. Have you got what it takes? High school diploma or equivalent required (graduate) Minimum 2-4 years of previous experience working in customer service required. Ability to type 30 WPM required. (recommend increasing to 45 – 50 WPM) Your performance will be measured by Quality 85% or higher AHT 45 seconds Schedule adherence 93% Accurately schedule appointments AWS, Azure, HP, Dell, VMWare, and Citrix certifications are a plus What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Lead ManagementCRM software by Suite Inc.SMS GatewayCustomer Service+16

Sourced Job
Specialist Business Consultant

Specialist Business Consultant

Hinjawadi, Pune

8 years

Key responsibilities include: Driving growth opportunities and supporting go-to-market strategies for Cloud Services Acting as a trusted advisor throughout the customer lifecycle Identifying upsell and cross-sell opportunities within existing accounts Leading and managing consulting engagements across global teams Providing direct and indirect consulting tailored to client needs Mentoring team members and ensuring quality assurance Developing actionable implementation plans Delivering consulting services in financial crime prevention and performance improvement Ensuring measurable business impact and ROI for clients Promoting NICE Actimize solutions in collaboration with product and sales teams Building relationships within the partner ecosystem Have you got what it takes? 8+ years of business consulting experience in financial crime within a services firm, consulting firm, regulatory body, or large financial institution Subject matter expertise in financial crime, performance management, business analysis, and training Proven business development experience with services-led solutions Strong track record in opportunity development and service sales Excellent communication and presentation skills MBA/MSc preferred; BA/BS required Professional compliance qualification from ICA or CAMS is a must Interpersonal Skills Strong mentoring and team development capabilities Exceptional customer-facing and consultative selling skills Ability to influence stakeholders at all levels, including C-suite High accountability and commitment to service excellence Proactive, self-driven, and adaptable in dynamic environments Skilled at managing multiple priorities with a solution-oriented mindset Clear and persuasive communicator Technical/Domain Knowledge & Experience Proficiency in Microsoft Office Expertise in database operations and SQL Deep understanding of Transaction Monitoring, Sanctions Screening, KYC/CDD, and/or Fraud Detection Familiarity with strategy, operations, and data analysis methodologies

Financial Crime ComplianceGo-to-Market StrategyCustomer Lifecycle ManagementCross-Selling+16