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Senior Network Operations Engineer

Senior Network Operations Engineer

HITEC City, Hyderabad

6 years

Role Summary We are seeking an experienced Network Operations Engineer to support and enhance large-scale, mission-critical network infrastructure in a 24/7 GNOC/NOC environment. This role involves hands-on network operations, incident management, automation, leadership, and project execution within a cloud or ISP-scale environment. Key Responsibilities Network Operations (NOC/GNOC) Execute and validate network changes using established procedures and tools Monitor network health, identify incidents, perform fault isolation, and drive resolution Participate in on-call and rotational shift support for break-fix operations Lead and contribute to incident response, RCA, and post-incident reviews Collaborate with internal teams, vendors, and third-party suppliers to resolve escalations Join major incident calls and restore services impacting customers Leadership & Collaboration Mentor, onboard, and train junior engineers Partner with Shift Leads and management to ensure operational excellence Lead runbook audits, updates, and cross-team process alignment Participate in hiring and interview processes Represent GNOC in vendor meetings and governance reviews Automation & Scripting Develop scripts and automation to streamline operational workflows Collaborate with automation teams to integrate tooling and systems Utilize Python, Ansible, Puppet, SQL, or similar technologies to automate routine tasks Project Management Lead technical initiatives such as runbook improvements, tooling enhancements, and onboarding programs Drive short- and long-term projects, ensuring alignment with organizational goals Communicate progress and outcomes with senior leadership Technical Qualifications Expert knowledge of BGP, OSPF, IS-IS, TCP/IP, IPv4/IPv6, DNS, DHCP, MPLS, VPN, and SSL Hands-on experience with at least three: Cisco, Juniper, Arista, InfiniBand, firewalls, switches Experience in large ISP or cloud provider environments Exposure to commodity Ethernet hardware (Broadcom/Mellanox) Cisco and/or Juniper certifications preferred Design & Architecture Participate in network build, upgrade, and lifecycle management projects Contribute to network solution design and review Soft Skills & Experience Bachelor’s degree preferred Strong communication, organization, and time-management skills Self-motivated, adaptable, and comfortable in fast-paced environments Experience supporting 24/7 operations and rotational shifts

BGPOSPFISMS implementationTCP/IP+23

Sourced Job
Hcm Functional Analyst

Hcm Functional Analyst

HITEC City, Hyderabad

6 years

Job Description What You’ll Do As an HCM Consultant on this team, you will be responsible for supporting Fusion applications (any HCM modules). You will engage customers to understand and map their business processes, design, and develop solutions using Oracle Fusion tools, create technical design documents, and perform unit testing with a comprehensive business flow in mind. You will collaborate with team members and communicate with business stakeholders. About You: You have experience collaborating with business stakeholders to understand their functional requirements and translate them into technical specifications. You are willing to work evening and night shifts on a rotation basis. Responsibilities also include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by customer. You are passionate about customer service, with a strong customer focus, excellent problem-solving and analytical skills. You are a strong logical thinker with problem-solving skills, with the ability to collaborate effectively. You have excellent communication skills. You can clearly explain complex technical concepts. As a primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Minimum Qualifications 6+ years of experience with Oracle HCM Cloud product / solutions. Expertise in implementing and/or supporting Oracle Fusion HCM Applications. Proficient in HCM modules, including but not limited to Payroll, Core HR, Compensation, Benefits, Talent Management, Absence, Time and Labor etc. Strong communication and relationship-building skills with diverse audiences, from executives to technical specialists. Excellent organizational and problem-solving abilities, capable of developing and adapting action plans. Preferred Qualifications BE, BTech, MCA or equivalent preferred. Other qualifications with adequate relevant experience may be considered.

Oracle HCMOracle HCMPayroll SystemsHRMS+16

Sourced Job
Software Developer

Software Developer

HITEC City, Hyderabad

3 years

Responsibilities We are looking for hands-on, distributed systems engineers and architects with expertise and passion in solving difficult problems within large scale, global platforms. If this is you, at Oracle you can design and build innovative new systems from the ground up. This is an exciting time in our journey - we are growing fast, still at an early stage, and working on ambitious new initiatives. An engineer at any level can have significant technical and business impact. The ideal candidate will have proven experience designing, building, and implementing distributed, cloud-scale systems. You should be both a rock-solid coder and a distributed systems generalist that is comfortable diving deep into any part of the stack, including interaction with hardware. You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn. Minimum Qualifications: Bachelor’s degree in Computer Science or equivalent proven experience 3+ years' experience building and operating large scale, highly available, cloud based distributed systems Specialist skill in a modern programming language such as Java, C, C++, C#, Go, or Python, with proficiency in additional languages preferred Validated understanding of operating system fundamentals Strong understanding of data models and distributed persistence technologies Thorough understanding of the latest security principles, techniques, and protocols Strong troubleshooting and performance tuning skills Proficiency in network, distributed, asynchronous, and concurrent programming Knowledge of professional software engineering standard methodologies for the full software development process Experience building and operating scalable infrastructure software or distributed systems Experience using Amazon Web Services such as EC2, EBS, Lambda, Dynamo and S3 or equivalents Proven track record to achieve stretch goals in a highly innovative and fast-paced environment Passion for technical leadership and mentoring Strong verbal and written communication skills Preferred Qualifications Strong analytical skills, with excellent problem solving abilities Experience in Agile/SCRUM enterprise-scale software development Experience with big data solutions Direct experience with fleet orchestration for both virtual and containerized workloads Knowledge of Machine Learning fundamentals Working familiarity with building secure software using modern security principles

Distributed ArchitectureCloud Computing ArchitectureJava (Programming Language)Basic C Programming+16

Sourced Job
Technical Analyst

Technical Analyst

HITEC City, Hyderabad

6 years

Job Description What You’ll Do As an HCM Consultant on this team, you will be responsible for supporting Fusion applications (any HCM modules). You will engage customers to understand and map their business processes, design, and develop solutions using Oracle Fusion tools, create technical design documents, and perform unit testing with a comprehensive business flow in mind. You will collaborate with team members and communicate with business stakeholders. About You: You have experience collaborating with business stakeholders to understand their functional requirements and translate them into technical specifications. You are willing to work evening and night shifts on a rotation basis. Responsibilities also include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by customer. You are passionate about customer service, with a strong customer focus, excellent problem-solving and analytical skills. You are a strong logical thinker with problem-solving skills, with the ability to collaborate effectively. You have excellent communication skills. You can clearly explain complex technical concepts. As a primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Minimum Qualifications 6+ years of experience with Oracle HCM Cloud product / solutions. Expertise in implementing and/or supporting Oracle Fusion HCM Applications. Proficient in HCM modules, including but not limited to Payroll, Core HR, Compensation, Benefits, Talent Management, Absence, Time and Labor etc. Strong communication and relationship-building skills with diverse audiences, from executives to technical specialists. Excellent organizational and problem-solving abilities, capable of developing and adapting action plans. Preferred Qualifications BE, BTech, MCA or equivalent preferred. Other qualifications with adequate relevant experience may be considered.

Oracle HCMOracle HCMPayroll SystemsHRMS+16

Sourced Job
Senior Consultant

Senior Consultant

HITEC City, Hyderabad

4 years

Detailed Requirements: The candidate is expected to have a sound domain knowledge in HCM covering the hire to retire cycle. S/he must have been a part of at least 3 end to end HCM Cloud implementations. 4 to 6 years of relevant experience in HCM Applications with at least 3 end to end implementation experience. The candidate must have expert knowledge in any of the 2 modules along with Core HR module - Time and Labor Absence Management Payroll Benefits Compensation She/he should have completed at least 3 projects in the modules mentioned above. The candidate should have been in client facing roles and interacted with customers in requirement gathering workshops, design, configuration, testing and go-live. Engineering graduates with MBA (HR) will be preferred. Should have strong written and verbal communication skills, personal drive, flexibility, team player, problem solving, influencing and negotiating skills and organizational awareness and sensitivity, engagement delivery, continuous improvement and knowledge sharing and client management. Good leadership capability with strong planning and follow up skills, mentorship, Work Allocation, monitoring and status updates to Project Manager Assist in the identification, assessment and resolution of complex functional issues/problems. Interact with client frequently around specific work efforts/deliverables Candidate should be open for domestic or international travel for short as well as long duration. Responsibilities Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional solutions on complex customer engagements. May act as the functional team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for complex projects.

HCMHire to RetireHRMSTime and Labor (T&L)+16

Sourced Job
Contact Center Operations

Contact Center Operations

Hinjawadi, Pune

2 years

How will you make an impact? Input leads responses, notes, and disposition statuses into the assigned incoming lead profiles. Utilize systems to gather and confirm information prompted by incoming SMS/email. Provide exceptional customer service, and written communication skills while working independently with discipline and motivation to succeed in a virtual environment. Read and comprehend previous "Lead to Concierge" interactions to accurately continue the conversation to determine a qualified or unqualified lead. Coordinate and confirm incoming leads that inquire about national services provided by our clients. Accurately document all conversations according to standard operating procedures in our console. Thoroughly follow client and department standards and system procedures. Display a positive team focused attitude with the ability to adapt and embrace change to fit business needs. Thrive in an ever-growing and ever-changing environment. Have you got what it takes? High school diploma or equivalent required (graduate) Minimum 2-4 years of previous experience working in customer service required. Ability to type 30 WPM required. (recommend increasing to 45 – 50 WPM) Your performance will be measured by Quality 85% or higher AHT 45 seconds Schedule adherence 93% Accurately schedule appointments AWS, Azure, HP, Dell, VMWare, and Citrix certifications are a plus What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Lead ManagementCRM software by Suite Inc.SMS GatewayCustomer Service+16