Executive Insurance Claims
Sector 62, Ahmedabad
Open for Freshers
Job Summary
We are seeking a detail-oriented and customer-focused UK Insurance Claims Executive to manage end-to-end claims processing for UK-based insurance policies. The role involves reviewing claims, coordinating with policyholders and insurers, ensuring compliance with UK insurance regulations, and delivering timely, accurate claim resolutions.
______________
Key Responsibilities
• Handle,health, or commercial insurance claims for UK customers.
• Register, assess, and process claims as per FCA and UK insurance guidelines.
• Review policy documents to verify coverage and claim eligibility.
• Communicate with customers, insurers, surveyors, garages, hospitals, and loss adjusters.
• Maintain accurate documentation and update claims in CRM/claims management systems.
• Ensure claims are settled within TAT and SLA timelines.
• Investigate discrepancies and escalate complex or disputed claims.
• Provide high-quality customer service via phone.
• Ensure compliance with data protection (GDPR) and company policies.
• Prepare claim reports and MIS for management review.
______________
Required Skills & Qualifications
• Graduate in any discipline (Insurance/Finance background only preferred).
• Good understanding of UK insurance market and claims lifecycle.
• Strong verbal and written communication in English.
• Experience with claims systems / CRM tools is an advantage.
• Ability to handle multiple cases with high accuracy and attention to detail.
• Strong problem-solving and customer service skills.
• Knowledge of FCA regulations, TCF principles, and GDPR is a plus.
______________
Preferred Experience
• Prior experience in UK Insurance Claims, BPO/KPO, or Shared Services environment.
Insurance Claims HandlingFCA Guidelines ComplianceGeneral Data Protection Regulation (GDPR)Claims Registration+16
