• Partner cooperatively in a team environment to support evolution of a wide array of programs across Mastercard business
• Liaise with global customer base to identify opportunities to improve current programs and develop understanding of customer needs
• Support larger team functions related to ensuring customer compliance with Mastercard standards
• Will work with analytic insights and tools to facilitate compliance, investigative, and reporting initiatives
• Perform project management duties, creating and documenting processes, developing timelines, managing compliance cases, supporting risk mitigation for our third parties
• Communicate across key stakeholders to out into place action plans to address vulnerabilities and weaknesses
• Interface with customers, both internal and external, to effectively communicate and educate on program rules, procedures and best practices
• Perform desktop research to identify regional or global trends and develop key performance metrics and reporting
• Assist with ad hoc requests, participate in special projects as required, and provide cross-functional support as needed
About you
• Analytical, investigative and problem-solving skills
• Strategic thinker with ability to derive and translate data analytics to meet business goals
• Sound written and verbal communication skills
• Project management skills, highly organized with strong attention to detail
• Must be able to work independently in developing and mapping out solutions
• Must be able to work in a fast paced and dynamic environment, handle multiple tasks, consistently meet established deadlines, and deliver exceptional results
• Expert PC skills including proficiency in Microsoft Excel, Word, PowerPoint, and Access; programming and coding ability a plus
• Experience with Tableau, Domo, or other comparable business intelligence tools
• Understanding of risk management disciplines"
