Executive Client Service

About the job

We're looking for a new-age Client Servicing Executive - part collaborator, conductor, and creative translator. Someone who understands not just briefs, but the briefs behind the briefs.

You'll be the voice between our clients and creative teams, helping turn business problems into bold ideas and brand solutions, with AI tools as your co-pilot.

Key responsibilities:

1. Be the client's voice internally decode fuzzy briefs, sense unspoken needs, and proactively propose relevant solutions

2. Lead internal project debriefs with design and content teams. Co-own timelines, deliverables, and expectations

3. Use AI tools like ChatGPT, Midjourney, Dall-E, Notion AI, and others to enhance research, presentations, copy drafts, and creative ideation

4. Facilitate ideation sessions with design and strategy teams, pushing thinking beyond the obvious

5. Own timelines and delivery ensure quality and speed, even under pressure

6. Prepare and present campaign strategies, decks, brand proposals, and project updates with flair

7. Maintain documentation and project management dashboards on Notion/Asana/ClickUp

8. Coordinate with vendors production houses, editors, illustrators, influencers, etc.

9. Champion learning share cool AI tricks, new tools, and creative trends with the team

Skill(s) required

Branding

Digital Marketing

English Proficiency (Spoken)

English Proficiency (Written)

Google Docs

Marketing Strategies

Other requirements

1. Sharp communicator—written and verbal. Strong command of English is a must

2. Curious thinker—asks ‘why’, not just ‘what’

3. Agile executor—moves quickly, adjusts even quicker

4. Confident presenter—comfortable pitching and storytelling

5. AI-savvy—already using or willing to explore platforms like: 

6. ChatGPT, Notion AI, Canva, Midjourney, Runway, FigJam 

7. Organized multitasker—can handle multiple clients, timelines, and changes with poise

8. Thrives in a small team and startup-ish energy

9. Open to wearing multiple hats and working hands-on with the founder

10. Comfortable with ambiguity, chaos, and figuring things out on the fly

11. Always eager to learn, unlearn, and explore new approaches

12. Values speed, but never at the cost of craft

13. A design eye or creative writing skills

14. Experience with reels/social content production or campaign management

15. Been a part of a pitch-winning team

16. A presence on LinkedIn or Medium where you share ideas