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Front Office Executive

Front Office Executive

Vile Parle, Mumbai

1 year

Job Description Position Overview: We are seeking a dynamic and customer-focused Front Office Executive to join our team at Fairmont Mumbai. As the first point of contact for our guests, the Front Office Executive plays a crucial role in ensuring exceptional service from arrival to departure. Key Responsibilities: Guest Relations: Greet guests warmly upon arrival, assist with check-in/check-out procedures, and provide personalized assistance throughout their stay to ensure a memorable experience. Reservation Management: Handle guest inquiries and reservations efficiently, ensuring accuracy and attention to detail. Front Desk Operations: Manage the front desk area, including answering phone calls, responding to emails, and handling guest requests promptly and professionally. Payment Processing: Process guest payments, handle cash transactions, and maintain accurate records of financial transactions. Room Allocation: Coordinate room assignments based on guest preferences, availability, and special requests. Information Dissemination: Provide guests with information about hotel facilities, services, and local attractions, assisting them in making the most of their stay. Problem Resolution: Address guest concerns and complaints promptly, seeking solutions to ensure guest satisfaction and retention. Team Collaboration: Work closely with other departments, including housekeeping and maintenance, to ensure seamless guest experiences and resolve any issues that may arise. Administrative Duties: Perform general administrative tasks, including filing, data entry, and maintaining guest records. Qualifications Previous experience in a similar role within the hospitality industry is preferred. Exceptional customer service skills with a friendly and outgoing personality. Strong communication skills, both verbal and written, with proficiency in English (additional languages are a plus). Excellent organizational and multitasking abilities, with a keen attention to detail. Proficiency in using computer systems and hotel management software. Ability to remain calm and composed under pressure, with a proactive approach to problem-solving. Flexibility to work various shifts, including weekends and holidays.

Guest RelationsReservation Data ManagementFront Desk ManagementPayment Processing+16

Sourced Job
Consultant - Finance

Consultant - Finance

Lower Parel, Mumbai

2 years

Job Description: To ensure that the inflight sales information is collected from the crew, and entered in the designated portal, all the sales - cash, credit card, pre-paid and corporate are tallied. If there are any differences they need to be cleared then and there and if not possible at the earliest. We are versed with accounts payable and SAP To assist in audit - both internal and external To ensure that all the activities relating to the Inflight sales are recorded, accounted and tallied on a daily basis, including stock-taking periodically. All discrepancies need to be taken with the base station / lead crew and reconciled immediately. Well-versed with bank reconciliation/GST/TAX To have good relations and communications with all officials of the concerned department To ensure that all forex Vendor updation Work - MIS, Vendor/IndiGo outstanding To ensure proper records of GST Invoices & and checks thoroughly To ensure all Charges Back Queries - CC Payment. Check the portal & and follow up with the concern station so that can provide the desired document to the CR team on time. Follow up with the CR team

Data EntryCash Sales processPayment ProcessingSales Management+16

Sourced Job
Accounts Payable Specialist

Accounts Payable Specialist

Goregaon, Mumbai

1 year

Job Description: Joining our Global Accounting team means you will be a part of a passionate and supportive team that believes what we do matters to our clients and investors. As an Invoice Specialist/Processor you are a key member of the Business Administration team. The responsibilities of the individual in this position include: Review invoices for accuracy and enter the data into our systems Work with vendors to resolve discrepancies Implement invoicing procedures. Tracking, reviewing, approving, and issuing invoices. Managing client requests and queries. Uploading and archiving invoice data, as well as filing contracts. Verifying tax information. Assisting with past due or denied invoices. verifying invoices are sent to approvers appropriately and accurately Well-versed in technologies and programs such as Concur Invoice and Expense, OneNote, SharePoint, OneDrive, Teams, , Zoom, mobile devices, and mobile applications. Work with accounting department to maintain accounting records Responsible for following all company policies and procedures Research and resolve complex problems Follow all operational procedures and quality standards In addition, the Invoice Processor may be responsible for keeping standard operating procedures properly documented implementing invoicing procedures Investigating slow approvals. The successful candidate will have extensive demonstrable skills and experiences including the following: 1-2 years professional experience Bachelor’s degree/or college courses and investment industry experience preferred Excellent verbal and written communication skills Strong MS Office Suite skill set Proficiency in technologies and programs such as Concur Invoice and Expense, OneNote, SharePoint, OneDrive, Teams, Zoom, mobile devices, and mobile applications. Highly adaptable and able to work in a fast-paced priority driven environment Excellent time management, prioritization, and organizational skills Strong attention to detail; meticulous attention to quality of work product Ability to work independently with little supervision on projects Ability to work under pressure, to deadlines, without sacrificing quality Demonstrated ability to provide high level client service Familiarity with Accounts Payable processes Detail-oriented and able to spot errors

Invoice Processing AutomationAccounts Payable ManagementVendor CommunicationBilling Discrepancy Resolution+16

Sourced Job
Business Development Executive

Business Development Executive

Mulund West, Mumbai

2 years

Key Responsibilities Perform cold calling and drive sales to international markets Generate leads effectively Meet sales targets and maintain track of monthly achievements Identify, pursue, and convert new business opportunities in target international markets Prospect and qualify leads via LinkedIn, email outreach, networking, and industry events Build and manage a robust pipeline of high-quality leads across target industries Lead discovery calls, deliver presentations, develop proposals, and negotiate contracts Analyze trends in target industries such as eCommerce, SaaS, Real Estate, and Healthcare to identify growth opportunities Collaborate with internal marketing and service teams to develop custom pitches and proposals Monitor competition, market shifts, and customer behavior to refine outreach and positioning Track and report on lead generation metrics, pipeline status, and conversion rates Achieve monthly and quarterly sales targets and contribute to company revenue goals

Cold CallingLead GenerationSales Target AchievementInternational Sales+16

Sourced Job
Sales Co-ordinator

Sales Co-ordinator

Nariman Point, Mumbai

4 years

Job Roles And Responsibilities We are seeking a highly organized and proactive professional to support our Business Development function. This role combines responsibilities of a Sales Coordinator within the Wealth / Investment domain and an Executive Assistant (EA) to the Director – Business Development. The ideal candidate will manage operational support, sales coordination, client communication, and executive support activities, ensuring smooth functioning of the BD office and enhancing overall business efficiency. Key Responsibilities Sales Coordination & Business Support Support the Business Development team with lead tracking, proposal creation, documentation and other operational work. Prepare sales dashboards, performance reports, presentations, and pitch decks. Coordinate client meetings, follow-ups, reviews, and maintain detailed records in CRM systems. Assist with renewal reminders, payment follow-ups, and service requests. Liaise with internal teams including Research, Operations, Compliance, and Finance to ensure seamless client servicing. Conduct basic market/industry research to support BD planning and initiatives. Executive Assistant Responsibilities Act as a point of contact and communication link between the Director and internal/external stakeholders. Manage the Director’s calendar, travel arrangements, meetings, conferences, and appointments. Draft emails, internal communications, meeting minutes, and priority action trackers. Coordinate high-level presentations, reports, investor decks, and strategic documents. Maintain strict confidentiality while handling sensitive information and executive correspondence. Keys Skills & Competencies Excellent communication and interpersonal skills with strong stakeholder management capability. Proficiency in MS Office (Excel, PowerPoint), CRM platforms, and reporting dashboards. Highly organized, proactive thinker with strong multitasking and prioritization skills. Ability to work independently, manage deadlines, and handle confidential information with discretion. Client engagement mindset with a professional and polished presentation style. Qualification Bachelor’s or Master’s degree in Business, Finance, Commerce, or relevant field.

Lead flow trackingProposal DevelopmentSales AdministrationExcel Dashboard+19

Sourced Job
Senior Associate

Senior Associate

Nariman Point, Mumbai

5 years

Responsibilities Collaborate with business leaders to develop and implement HR strategies aligned with business goals. Provide expert guidance on talent management, workforce planning, and organizational design. Manage employee relations, address grievances, and foster a positive work environment. Drive performance management processes, including goal setting, performance appraisals, and feedback mechanisms. Lead employee engagement initiatives and promote a culture of continuous improvement. Oversee learning and development programs to enhance employee skills and career growth. Ensure compliance with labor laws, company policies, and industry best practices. Analyze HR metrics to identify trends, inform decisions, and drive business results. Experienced in implementing secure development methodologies, ensuring robust protection of sensitive data and systems integrity. Key Skills And Qualifications Bachelor’s/Master’s degree in Human Resources, Business Administration, or related field. 5-8 years of HR experience, with at least 2-3 years in an HRBP role. Strong understanding of HR principles, labor laws, and best practices. Excellent interpersonal, communication, and problem-solving skills. Ability to work in a fast-paced environment and manage multiple priorities. Proficiency in HR systems and Microsoft Office Suite. Strategic thinker with a hands-on approach to operational HR activities. Preferred Experienc Prior experience in the IT services industry or related sectors. Proven track record in driving HR initiatives such as talent management, succession planning, and employee engagement.

HR StrategyTalent ManagementWorkforce PlanningOrganizational Development+16