Telecaller
Yelahanka, Bangalore
Open for Freshers
Job Description:
ob Summary
We are looking for an enthusiastic and result-oriented Telecaller to join our team. The ideal candidate will be responsible for contacting potential and existing customers, explaining our products/services, generating leads, following up with prospects, and maintaining strong customer relationships.
Key Responsibilities
Make outbound calls to prospective customers.
Handle inbound customer inquiries professionally.
Explain products and services to customers.
Generate and qualify leads.
Follow up on customer inquiries and maintain regular communication.
Maintain accurate records of customer interactions in CRM/Excel.
Achieve daily, weekly, and monthly calling and sales targets.
Resolve customer queries and escalate issues when necessary.
Coordinate with the sales team for lead conversion.
Maintain a positive and professional attitude during customer interactions.
Required Skills
Excellent verbal communication skills.
Good convincing and negotiation abilities.
Basic computer knowledge (MS Office, CRM tools).
Strong interpersonal and listening skills.
Ability to work under pressure and meet targets.
Good time management and organizational skills.
Qualifications
Minimum: 12th Pass / Graduate (preferred).
Prior experience in telecalling, telesales, customer support, or BPO is an advantage.
Freshers with good communication skills are welcome to apply.
Preferred Qualifications
Experience in sales or customer service.
Knowledge of CRM software.
Fluency in English, Hindi, and regional languages is an added advantage.
Salary & Benefits
Competitive salary
Performance-based incentives
Training and career growth opportunities
Paid leaves as per company policy
Working Hours
[ Monday to Saturday, 9:30 AM – 6:30 PM]
