Admission Counsellor
Koramangala, Bangalore
Open for Freshers
Job Description:
Department: Sales and Business Development
Division: BIGNxt – www.bignxt.com
Position Overview: Your role will start with contacting potential learners to set up virtual meetings, counsel the learners and sell / convert to admissions. You will contact warm leads for programs via phone and email / consult potential students on how our programs can help them achieve their career goals. Outcome measured will be the number of lead conversions / admissions generated.
Operational skills / Role expectations:
Lead Generation, Nurturing and Conversion:
- Cold calls, direct emailing, and perform other lead generation activities.
- Build and manage pipeline of leads that have inquired about our programs.
- Provide in-depth and customized information on courses / programmes to prospective students via phone and email.
- Strong phone presence / Comfortable making 120+ dials and/or emails a day to connect with warm leads and to generate further leads.
- Work with the prospective learners though the enrolment process by following up and building urgency.
- Ability to build a referral funnel from the existing students.
- Close sales, generate conversions to achieve weekly, monthly and quarterly quotas.
Reporting and Feedback:
- Adhere to the inside sales process, data management processes and workflow.
- Record, track and report sales activities on timely basis using the CRM tool.
- Initiate and implement plans to increase sales in coordination with reporting manager.
- Periodic reports to the reporting manager w.r.t activities done
- Provide feedback to leadership on call quality, observed trends, and insights from student conversations
- Display efficiency in gathering market and customer info, to enable product feedback and improve product positioning.
Education: Graduate / Post graduate from any institute, MBA can be an added advantage.
Experience: 0 - 3 years of experience in Sales function
