Engineer

Engineer

Borivali, Mumbai

Open for Freshers

Electronic Equipment InstallationEquipment Servicing and MaintenanceTechnical Issue DiagnosisTroubleshooting TechniquesCustomer ServiceService Call ManagementService Report PreparationRecord KeepingSpare Parts CoordinationEscalation HandlingTechnical Support CollaborationProduct DemonstrationsCustomer TrainingEquipment Safety HandlingField Visit ProfessionalismTime ManagementTravel CoordinationBasic Electrical KnowledgeUse of Diagnostic ToolsCommunication Skills

Job Description:

• Installation, servicing, and maintenance of electronic equipment at customer sites.

• Diagnosing technical issues and providing effective troubleshooting solutions.

• Attending service calls and ensuring timely resolution of customer complaints.

• Preparing service reports and maintaining accurate records of visits and repairs.

• Coordinating with internal teams for spare parts, escalations, and technical support.

• Providing product demonstrations and basic operational training to customers when required.

• Ensuring proper handling and safety of equipment during servicing.

• Maintaining professional behavior and customer satisfaction during field visits.

• Traveling to client locations as assigned by the company.