Front Desk Associate

Front Desk Associate

Koramangala, Bangalore

2 years

Customer ServiceReception managementTelephone EtiquetteMicrosoft OfficeCustomer correspondenceTime ManagementMultitaskingVisitor ManagementAppointment SettingOffice AdministrationCommunication SkillData EntryProblem SolvingProfessionalismRecord KeepingCalendar ManagementBasic computer skills (MS Word, Excel, PowerPoint, Internet)Conflict ResolutionOrganizational Skills

Job Description:

Overview

This role involves managing the front desk operations to create a welcoming and efficient first point of contact for visitors and clients. The position requires professionalism, excellent communication skills, and the ability to handle multiple administrative tasks simultaneously.

Responsibilities

  • Greet and assist visitors and clients promptly and courteously.
  • Manage incoming calls, emails, and correspondence efficiently.
  • Maintain the reception area, ensuring it is tidy and presentable at all times.

Requirements

  • Strong verbal and written communication skills.
  • Proficiency in basic computer applications such as MS Office.
  • Ability to multitask and manage time effectively in a fast-paced environment.

Nice-to-Haves

  • Experience with office management or administrative support.
  • Knowledge of customer service best practices.
  • Familiarity with scheduling and calendar management tools.
Note: The job brief mentions preference for female candidates and location at Koramangala, which are not included in the description to maintain professionalism and compliance with equal opportunity standards.