Customer Success Executive
Kopar Khairane, Ahmedabad
1 year
Customer Relationship Management (CRM) ToolCustomer RetentionClient OnboardingConsumer Feedback AnalysisIssue Resolution and ManagementCross-Functional CoordinationCommunication SkillCustomer Success ManagementProject ManagementProduct KnowledgeRenewal StrategyCustomer EngagementProblem SolvingTime ManagementConflict ResolutionStrong Presentation SkillsAccount ManagementCustomer Journey MappingStakeholder ManagementMicrosoft OfficeProcess ImprovementCustomer Relationship ManagementMS ExcelSales Management
Job Description:
We, CIMCON Software India Private Limited (CSIPL) are on the lookout for a dynamic and customer-focused Customer Success Executive to join our growing team.
The ideal candidate will play a key role in ensuring customer satisfaction, retention, and long-term success, helping our clients achieve their business goals while maximizing the value from our solutions.
Position - Customer Success Executive
Position - 2
Location - Ahmedabad
Key Responsibilities:
Build and maintain strong customer relationships.
Drive customer retention and renewals.
Coordinate with internal teams to resolve client issues promptly.
Gather feedback to improve products and services.
Track key customer success metrics and support project activities.
Communicate effectively with customers and internal stakeholders—excellent communication skills are a must.
If you’re passionate about customer engagement and enjoy creating meaningful client experiences, we’d love to hear from you!
Apply now or reach out at pranjali.devi@cimconautomation.com
