Customer Support

Customer Support

Frazer Town, Bangalore

Open for Freshers

English fluencyHindi - FluentCall HandlingCustomer query resolutionActive listeningProblem-solving capabilitiesCRM UsageBasic Computer KnowledgeData AccuracyMultitaskingTime ManagementPatienceOrder documentationTeamworkShift work availabilityAssessment PreparationConflict ResolutionProduct KnowledgeStress ManagementQuality AssuranceCustomer ServiceMicrosoft OfficeProblem SolvingCommunication SkillAdaptability

Job Description:

Job Description – Customer Support (Voice Process)

Work Location: Onsite (Work from Office)

Position Overview:

We are hiring Customer Support Executives – Voice Process. The role requires strong communication skills with fluency in English and Hindi. Both freshers and experienced candidates are welcome to apply.

Key Details:

Employment Type: Full-Time (Work from Office)

Qualification: Any Graduate

Experience: Freshers & Experienced candidates

Language Requirement:

English – Fluency (Mandatory)

Hindi – Fluency (Mandatory)

Assessment: Versant Level 4

Working Days: 6 Days a week (Day rotational shifts)

Weekly Off: 1 day rotational

Shift Timings:

Female: 8 AM – 8 PM

Male: 8 AM – 12 Midnight

Compensation Structure:

Freshers:

CTC: ₹21,500 per month

Take-Home: ₹16,500 per month

Experienced:

CTC: Up to ₹23,000 per month

Take-Home: Up to ₹18,000 per month

Additional Benefits: Quarterly Bonus of ₹4,215

Open Positions: 100