Customer Success Executive

Job Description: Customer Support Executive -Tamil & Malayalam

Role Overview: 

We are seeking a dynamic and results-driven professional to join our business development team. 

The ideal candidate will be responsible for engaging with prospective buyers, presenting our 

products/services effectively, and building strong client relationships to drive sales and repeat 

business. 

Key Responsibilities: 

● Develop a strong understanding of the company’s products and services to communicate 

value propositions to potential clients effectively. 

● Reach out to prospective buyers via calls, emails, and other channels to introduce offerings 

and explain key features and benefits. 

● Address buyer queries promptly and professionally, resolving any concerns to ensure a 

smooth sales process. 

● Maintain and nurture long-term relationships with clients to encourage repeat business and 

referrals. 

● Accurately document all client interactions, inquiries, and updates in line with company 

SOPs. 

● Follow up on leads generated through various channels and build a robust pipeline of 

prospective customers. 

● Consistently work towards achieving and exceeding sales goals and performance targets. 

Requirements: 

● Excellent communication and interpersonal skills. 

● Strong problem-solving abilities and a customer-first approach. 

● Ability to work independently and in a team environment. 

● Fluency in "Tamil & Malayalam” is essential 

About Black Gold Recycling 

BlackGold Recycling provides end-to-end waste management solutions with a focus on 

sustainability and regulatory compliance. Their services include EPR compliance, e-waste and 

battery recycling, plastic recycling, and electronics refurbishing. BlackGold ensures data security, 

quality assurance, and reverse logistics support throughout the process. The company is committed 

to promoting a circular economy across India by reducing environmental impact and offering 

reliable, eco-friendly solutions.