Senior Telecalling Executive

Job Description – Tele Counsellor (Female Only)Position

Tele Counsellor – Admissions (Female Only)

Location

Kothrud, Pune (Head Office)

Working Days & Timings

Monday to Sunday during Admission Season (with 1 weekly off on a weekday), 9:00 AM to 6:00 PM

Salary Range

₹20,000 to ₹30,000 per month (with incentive opportunities)

Reporting To

Group Manager – Admissions & Marketing

Openings

5 Positions

Role Overview

We are looking for confident and empathetic female Tele Counsellors to join our central Admissions & Marketing team. This role is crucial in guiding prospective students and parents through the admissions process, addressing inquiries, and driving conversions through proactive communication and follow-ups. Fluency in Marathi is essential for effective engagement.

Key Roles & Responsibilities

Make outbound calls to prospective students and parents from lead databases

Clearly explain MIT Junior Colleges’ courses, fees, and admission process

Maintain disciplined follow-up via phone and WhatsApp

Handle inbound inquiries on call and WhatsApp

Share brochures and digital information with prospective parents/students

Maintain updated records in Google Sheets/CRM with remarks and status

Coordinate with branch teams for home visits and on-ground meetings

Achieve lead-to-visit and lead-to-admission conversion targets

Work on weekends during the admission season (compensated by a weekday off)

Candidate Profile

Female candidates only

1–3 years of experience in tele calling / educational counselling preferred

Fluency in Marathi is mandatory; proficiency in Hindi and English is also required

Excellent communication and listening skills

Confident, empathetic, and target-oriented

Basic computer skills and familiarity with Google Sheets, WhatsApp Web, CRM tools

Exposure to basic AI tools for productivity is a plus

Professional and committed to work ethics during admission seasons