Telecaller

Telecaller

Sector 74A, Delhi NCR

0 years 6 months

Real Estate Advisory ServicesReal Estate ConsultationReal Estate DevelopmentReal Estate InfrastructureReal estate knowledgeReal estate market knowledgeReal Estate SalesReal Estate Team Leadership

Job Description:

Job Overview
  • This role involves engaging potential clients through telephone communication to generate interest and leads for real estate properties in the Gurugram Sec 74 area.
  • Responsibilities include making outbound calls to prospective buyers, providing detailed information about available properties, and scheduling site visits or meetings with sales teams.
  • The position also requires maintaining accurate records of client interactions and updating the customer database regularly.
  • For the Sales Cum Office Coordinator role, additional duties include supporting sales operations, coordinating office activities, managing documentation, and assisting with client follow-ups.
  • Effective communication skills and a customer-oriented approach are essential to build rapport and convert inquiries into sales opportunities.
  • The role demands working collaboratively with the sales team to meet monthly targets and contribute to overall business growth.
  • Familiarity with real estate terminology and market trends will enhance performance, though training will be provided for freshers.
  • Adherence to company policies, maintaining professionalism, and ensuring confidentiality of client information are critical aspects of the job.
  • Working hours include a weekly off on Sunday plus six additional days off, ensuring work-life balance.
  • The position offers a competitive salary package with incentives based on performance, motivating employees to achieve and exceed sales goals.
Key Responsibilities
  • Conduct outbound telephonic calls to potential clients to promote real estate projects.
  • Explain property features, pricing, and payment plans clearly and persuasively.
  • Schedule appointments and coordinate site visits for interested customers.
  • Maintain and update client databases and sales records accurately.
  • Assist in office coordination tasks including documentation, client follow-ups, and communication management.
  • Collaborate with sales and marketing teams to align telecalling efforts with business objectives.
  • Handle customer queries and provide timely resolutions or escalate as necessary.
  • Track daily call reports and sales progress to meet targets.
  • Participate in training sessions to improve product knowledge and sales techniques.
  • Ensure compliance with company standards and ethical sales practices.