Telecaller
Marathahalli, Bangalore
Open for Freshers
Job Description:
### Telecaller
We are looking for an enthusiastic and result-oriented **Telecaller** to join our team. The ideal candidate will be responsible for contacting potential and existing customers, explaining products/services, generating leads, following up with prospects, and supporting the sales team in achieving business targets.
**Key Responsibilities:**
* Make outbound calls to prospective and existing customers.
* Handle inbound customer inquiries professionally.
* Explain products and services clearly and confidently.
* Generate, qualify, and follow up with leads.
* Maintain regular communication with prospective customers.
* Maintain accurate customer records in CRM/Excel.
* Achieve daily, weekly, and monthly calling and sales targets.
* Resolve customer queries and escalate issues when required.
* Coordinate with the sales team for successful lead conversion.
* Maintain a positive and professional attitude during customer interactions.
**Required Skills:**
* Excellent verbal communication and listening skills.
* Good convincing and negotiation abilities.
* Basic knowledge of MS Office, Excel, and CRM tools.
* Strong interpersonal and organizational skills.
* Good time management and ability to work under pressure.
* Target-oriented and customer-focused approach.
**Qualifications:**
* Minimum **12th Pass**; Graduate preferred.
* Prior experience in telecalling, telesales, customer support, or BPO is an advantage.
* **Freshers are welcome** with good communication skills.
* Fluency in English, Hindi, and regional languages is an added advantage.
**Salary & Benefits:**
Competitive salary, performance-based incentives, training, career growth opportunities, and paid leaves as per company policy.
**Working Hours:** Monday to Saturday, **9:30 AM – 6:30 PM**.
