Experience Design Vice President
Marathahalli, Bangalore
5 years
Job Description:
As an Experience Design Vice President in J.P. Morgan Wealth Management, you will shape user experiences across products and services by leading strategic design initiatives that align business goals with user needs. Leveraging deep expertise in design and research, you will drive innovation, collaborate with cross-functional teams, mentor designers, and champion inclusivity and accessibility. Your leadership in experience strategy and inclusive design will ensure our solutions are visually compelling, accessible, and user-friendly, enhancing the overall customer experience.Job responsibilities
Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas
Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain.
Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion
Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions
Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise in user experience design or similar roles
Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes
Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions
Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making
Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience.
Preferred qualifications, capabilities, and skills
Design leadership or managerial experience
Familiar with AI tools such as Copilot.
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