CRM Development Executive

• Must have over 3+ years of Experience in MS Dynamics 365 CRM (on-premise / Cloud)

• Must have good Techno-Functional knowledge on MS Dynamics 365 CRM Sales & Field Services and end to end customization

• Complete process flow understanding and experience in key areas Sales, Marketing, Case Management and Field service.

• Hands-on experience in Development/Support/Implementation projects

• Will be responsible to interact with end-users/client to take down their requirements and train them as and when required.

• Must have experience in interacting with international clients

• Should have sound knowledge of implementing MSD CRM best practices

• Must have experience on end-to-end MSD CRM Implementation/deployment

• Should be able to leverage his/her experience with Dynamics CRM to step back and recommend and / implement Dynamics CRM best practices including any structure, grooming/clean-up, or basic changes as may be needed to properly conform with the standard Dynamics CRM workflows and thus facilitate efficient use of the system

• Should be able to provide some level of ad-hoc end user training as needed for Dynamics CRM modules, workflows, or general questions coming from end-users

• Should have good command on Entity Customization, Business Units, Security aspects, Plugins, Workflows, Custom workflows, JavaScript web resources, services.

 Job Summary

• Facilitate workshops to develop business requirements; create demonstrations to provide proof of concept; plan and assist the team.

• Must have worked with both technical and functional aspects in MS Dynamics 365 CRM.

• Must have worked & strong knowledge in C#, javascript Dynamics CRM SDK, Entity Framework.

• Must have Strong knowledge in PowerAutomate, PowerApp & Module Driven Apps

• Should have developed Workflow/Custom Workflow development and Front-End Entity Form development.

• Must have work experience in Entity Customizations and Entity View Customizations

• Data migration and integration mappings using SQL Integration Services, Web Services

• The role includes working with customers’ technical, business and management teams to understand their strategy and identify their ‘must-have’ requirements, in order to design and deliver highly complex integrated solutions

• Provide input and advice regarding Microsoft Dynamics CRM capabilities, functions and features to clients and prospects

• Conduct hands-on implementation, the configuration of the various components of Microsoft Dynamics CRM