Cyber Security Specialist

Job Description:

Primary Skills – Expert level experience in Project Management with Cyber Security Skills

Domain Skills-Infrastructure Skills

Experience required: 10-12 years

Certification : PMP,Prince2,Scrum

Budget: 12 LPA

Location -Mumbai -Goregoan

Activities to be performed.

• 10+ Years of Experience in Service Delivery /Program Management role

• Service Delivery Manager should work on multiple projects or initiatives.

• Need strong project management skills to plan, organize, and coordinate resources, timelines, and deliverables.

• Should take accountability for service delivery performance, meeting customer expectations, and driving future demand.

• Should be able to understand client requirements, manage expectations, and ensure client satisfaction throughout the service delivery process.

• Building strong relationships with teams, clients, COE's and other stakeholders

• Collaborating with CSP ecosystem and bring more value adds & Service improvements across customers.

• Good Understanding of SOW, Scope, Risk Mgmt

• Monitoring & Tracking Service SLA and Risk Management

• Closely worked with Team/Leads and ensure timely delivery

• Weekly/Monthly Status Reporting to Customer and TCS leadership team

• Monitoring Compliance of all Security tools

• Yearly Customer Satisfaction Survery