Head - B2B Sales

CUSTOMER SUCCESS MANAGER / ACCOUNT MANAGER

Experience Level – 2 to 12 Yrs , Qualification – UG /PG 

JOB DESCRIPTION

Roles and Responsibilities 

1. Required skill to demonstrates the ability to work well with people, both internally and with the external 

customers. Strong organizational, administrative and management skills. 

2. Reach out to LnD Manager/ HR Manager/CIO/CTO prospects via email, phone, and LinkedIn to educate 

them on our product/service (IT VLT Training Programs offered by us)  

3. Qualify those B2B prospects to determine whether they’re a good fit for SFJBS.  

4. Organize and take thorough notes on prospects in ZOHO CRM. 

5. Learn our offerings inside and out and give demos on the best product(s) for good fit potential 

customers. 

6. Maintain data and reports daily 

7. Excellent communication. 

8. Work from Home (WFH), Laptop / Desktop with Internet connection is mandate. 

DESIRED CANDIDATE PROFILE

1. Exposure and understanding of IT learning function and market dynamics. 

2. Working with large enterprise clients is an advantage. 

3. You should have a track record of driving results 

4. Have acquired minimum 6 to 30+ B2B new clients in a year small to large customer. 

5. You should have a growth mindset and view challenges as learning opportunities, not failures 

6. Should have worked with clients above 1000 to 2,00,000+ employee’s strength advantage. 

7. Should have worked or delivered ILT or VLT Minimum for 500 to 2000 Man-days Training on below skills  

8. Training Programs Sold: ERP (SAP, Oracle, MS) or CRM – Salesforce or Cloud – Aws, Azure, GCP or Testing 

or Programming Language (Java FS or Python or UI/UX, .Net) or Database or Big Data and Analytics or 

Mobile Technologies or AI, ML, RPA, Blue Prism or Mainframe or Sitecore or Drupal or Scala or Kaffka 

9. Ability to work in challenging business / market environment with aggressive targets / stringent 

timelines. 

10. LinkedIn connection 5000+ is an advantage. 

11. Overall Experience should be 2-12 Years and relevant 2 to 5 yrs of experience in B2B IT Training. Domain. 

12. B2C Experience will not be considered. 

13. CRM Tools experience is mandate. 

14. Excellent Verbal & Written Communication Skills.