Customer Support
Frazer Town, Bangalore
Open for Freshers
English fluencyHindi - FluentCall HandlingCustomer query resolutionActive listeningProblem-solving capabilitiesCRM UsageBasic Computer KnowledgeData AccuracyMultitaskingTime ManagementPatienceOrder documentationTeamworkShift work availabilityAssessment PreparationConflict ResolutionProduct KnowledgeStress ManagementQuality AssuranceCustomer ServiceMicrosoft OfficeProblem SolvingCommunication SkillAdaptability
Job Description:
Job Description – Customer Support (Voice Process)
Work Location: Onsite (Work from Office)
Position Overview:
We are hiring Customer Support Executives – Voice Process. The role requires strong communication skills with fluency in English and Hindi. Both freshers and experienced candidates are welcome to apply.
Key Details:
Employment Type: Full-Time (Work from Office)
Qualification: Any Graduate
Experience: Freshers & Experienced candidates
Language Requirement:
English – Fluency (Mandatory)
Hindi – Fluency (Mandatory)
Assessment: Versant Level 4
Working Days: 6 Days a week (Day rotational shifts)
Weekly Off: 1 day rotational
Shift Timings:
Female: 8 AM – 8 PM
Male: 8 AM – 12 Midnight
Compensation Structure:
Freshers:
CTC: ₹21,500 per month
Take-Home: ₹16,500 per month
Experienced:
CTC: Up to ₹23,000 per month
Take-Home: Up to ₹18,000 per month
Additional Benefits: Quarterly Bonus of ₹4,215
Open Positions: 100