Jr. Client Servicing Executive

Eminence, a strategy consulting company focused on reputation, is looking for a self-motivated and detail-oriented Client Servicing Executive. The ideal candidate should have a strong flair for client communication, project coordination, and digital storytelling. This role requires the person to write engaging content, conduct research, manage media relations (PR), and handle end-to-end execution of social media campaigns.

Responsibilities:

• Content Creation: Develop high-quality, engaging content tailored for platforms like LinkedIn and Instagram. Support in drafting and pitching stories, press releases, and media notes to secure earned media coverage for clients.
• Creative Development: Design visually appealing graphics, images, and videos using tools like Canva to enhance content presentation.
• Media Relations: Identify, engage, and maintain relationships with relevant journalists, publications, and media outlets.
• Social Media Management: Create campaigns (develop plans, make captions and design creatives), monitor, and engage regularly. Follow algorithm updates, analyse data and build a content strategy for strong social media visibility.
• Influencer Collaboration: Coordinate with influencers and brand partners to execute impactful marketing campaigns and brand collaborations.
• Research & Insights: Conduct industry, competitor, and audience research to support content development and ensure client strategies are data-informed and relevant.
• Analytics & Reporting: Track and analyse social media performance metrics. Prepare regular reports on key KPIs and offer insights and improvement strategies.
• Trend Monitoring: Stay updated on emerging social media trends, tools, and best practices to keep the content relevant and effective.
• Client Interaction: Build and maintain strong relationships with clients by understanding their goals, preferences, and audience expectations.