Assistant Restaurant Manager
Ashok Nagar, Bangalore
1 year 5 months
OverviewAssist in managing daily restaurant operations to ensure smooth and efficient service delivery in a fast-paced quick service restaurant (QSR) environment.Support the Restaurant Manager in overseeing staff performance, training, and development to maintain high standards of customer service and operational excellence.Help implement company policies, procedures, and standards to ensure compliance with food safety, hygiene, and quality regulations.Coordinate shift schedules, monitor attendance, and manage labor costs to optimize workforce productivity.Handle customer inquiries, feedback, and complaints professionally to enhance guest satisfaction and loyalty.Assist in inventory management, including stock ordering, receiving, and controlling wastage to maintain cost efficiency.Ensure the restaurant environment is clean, safe, and welcoming, adhering to health and safety guidelines.Support marketing and promotional activities to drive sales and brand awareness within the local community.Collaborate with kitchen and front-of-house teams to maintain seamless communication and service flow.Monitor financial performance metrics such as sales, expenses, and profitability, assisting in budget adherence and reporting.Participate in recruitment, onboarding, and training of new employees to build a competent and motivated team.Maintain accurate records related to operations, staff, and compliance for audit and management review.Drive continuous improvement initiatives to enhance operational efficiency and customer experience.Ensure adherence to company standards for food preparation, presentation, and portion control.Support emergency and incident management procedures to safeguard staff and customers.Key ResponsibilitiesAssist in daily operational management and problem-solving to maintain high service standards.Lead and motivate team members during shifts to achieve performance targets.Monitor and enforce compliance with health, safety, and sanitation regulations.Manage inventory and supplies to prevent shortages and reduce waste.Support financial management by tracking sales and controlling costs.Engage with customers to ensure positive dining experiences and resolve issues promptly.Contribute to staff training programs and performance evaluations.Implement promotional campaigns and local marketing efforts.Maintain a clean, organized, and safe restaurant environment.
Quick Service Restaurant (QSR) managementStore ManagementCash HandlingCustomer Service+4
