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Customer Service Officer

Customer Service Officer

Goregaon, Mumbai

Open for Freshers

OverviewThis role focuses on acquiring new clients and maintaining exceptional service standards within the financial investment sector, specifically mutual funds and equities. The position aims to support clients in investment planning while ensuring a high level of customer satisfaction.ResponsibilitiesEngage potential clients through targeted outreach and relationship-building activities.Provide expert guidance on mutual fund and equities investment options tailored to client needs.Maintain and enhance service quality to ensure client retention and satisfaction.RequirementsProven experience in mutual fund and equities investment planning.Strong communication and interpersonal skills to effectively acquire and manage client relationships.Ability to deliver high service standards consistently in a client-facing environment.Nice-to-HavesKnowledge of financial regulations and compliance related to investment products.Familiarity with CRM software and client management tools.Basic understanding of market trends and financial analysis.

Mutual FundsEquitiesCustomer AcquisitionCustomer Relationship Management (CRM) Tool+16

Product Manager

Product Manager

Ashok Nagar, Bangalore

5 years

Overview This role focuses on bridging product management and delivery teams to drive impactful healthcare solutions in the US market. The position centers on revenue cycle management and healthcare data exchange, ensuring alignment of product strategy with business goals to enhance healthcare delivery. Responsibilities Define and maintain product vision and roadmap aligned with enterprise objectives. Manage and prioritize product backlog, user stories, and acceptance criteria to maximize value delivery. Lead agile ceremonies, coordinate cross-functional teams, and oversee usability and acceptance testing. Requirements 5+ years experience in US healthcare domain focusing on revenue cycle management, claims, billing, and payments. Proficiency with EDI standards such as X12 and HL7, and experience with clearinghouse operations. Strong analytical skills, experience in product roles, business process design, and system mapping. Nice-to-Haves Experience with flowcharting and visualization tools to support product design and communication. Excellent communication skills for stakeholder engagement and cross-team collaboration. Background in agile product development environments with a focus on healthcare technology.

Revenue Cycle ManagementClaims ProcessingBilling SystemsMediclaim Payments+16

HR Manager

HR Manager

Ashok Nagar, Bangalore

7 years

OverviewThis role focuses on managing and optimizing Workday HRIS modules to support organizational HR functions effectively. The position drives system configuration, reporting, and continuous improvement to enhance HR operations and strategic decision-making.ResponsibilitiesConfigure and maintain core Workday modules including HCM, Benefits, Compensation, Recruiting, Talent, Performance, Time & Absence, and Reporting.Develop advanced custom reports and dashboards, ensuring data integrity through regular audits.Manage system enhancements and releases using Agile methodology, tracking progress with JIRA.Requirements7+ years of hands-on experience with Workday modules, especially Advanced Compensation, Reporting, and Talent Management.Strong knowledge of Workday security, business processes, condition rules, and integrations.Proficiency in Agile project management and JIRA for task tracking and sprint management.Nice-to-HavesExperience collaborating with cross-functional teams including HR, IT, Finance, and external vendors.Analytical mindset with excellent communication skills to translate business needs into technical solutions.Bachelor’s degree in HR, Information Systems, Business, or related field.

WorkdayWorkdayWorkdayCompensation+16

Account Lead

Account Lead

Ranip, Ahmedabad

2 years

Job Description- CA Experience- min 2Year Qualification- CA Senior Accounts Manager • Managing and overseeing the daily operations of the accounting department. • Finalization of Balance sheet and Profit & Loss Account. • Preparation & filling of TDS Return and Preparation of MIS. • Maintain day to day books of accounts in Tally. • Maintain Bank Reconciliation Statement and Reconciliation of Debtors and Creditors.. • Calculation of Monthly GST & TDS filing return. • Liaising with Statutory Auditors • Liaisoining with Tax Consultants • Dealing with Banks • Working knowledge of Drafting and Pleading • Interpretation and representation skill • Updated with latest amendments and provisions of relevant statute. Skills- • Can Supervise and lead team • Advance Excel Knowledge with all function and Formulas (V Lookup, H Lookup, Pivot Table, Index, Match, Count, Sum, Average). • Communication Skill • Can cope-up in challenging times..

Balance Sheet PreparationProfit and Loss Statement PreparationTDS Calculations and FilingMIS Preparation+16

Sr. HR Manager

Sr. HR Manager

Thane West, Mumbai

3 years

OverviewThis role focuses on leading human resource functions to support organizational growth and employee engagement within the Thane or Mumbai region. The position requires a strategic approach to managing HR processes and fostering a productive workplace culture.ResponsibilitiesOversee recruitment, onboarding, and employee lifecycle management to ensure alignment with business objectives.Implement and manage HR policies, compliance, and employee relations to maintain a positive work environment.Coordinate training and development initiatives to enhance workforce capabilities and performance.RequirementsMinimum 3 years of professional experience in human resource management.Strong knowledge of labor laws and HR best practices relevant to the Mumbai/Thane region.Excellent communication and interpersonal skills to effectively manage diverse teams and stakeholders.Nice-to-HavesExperience with HR information systems and digital HR tools.Proven ability to lead change management and organizational development projects.Certification in HR management or related professional qualifications.

Employee Lifecycle ProcessesStaff Recruitment and TrainingHR Policy Framing & ImplementationLabor Compliance+16