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Customer Support

Customer Support

Rohini, Delhi NCR

1 year

OverviewThis role focuses on delivering high-quality customer support by adhering to established professional standards, procedures, and policies. The position involves processing claims and managing customer interactions efficiently while maintaining service level agreements and quality standards.ResponsibilitiesProcess customer claims and handle inbound calls following defined process guidelines.Ensure adherence to service level agreements and maintain quality and auditing parameters.Resolve customer inquiries and issues promptly to enhance customer satisfaction.RequirementsBasic understanding of professional standards, procedures, and policies relevant to customer support.Strong communication skills to manage calls and customer interactions effectively.Ability to follow process guidelines and maintain quality standards consistently.Nice-to-HavesExperience with customer relationship management (CRM) software.Familiarity with quality auditing and service level monitoring tools.Problem-solving skills to handle complex customer issues.

Customer ServiceClaims ProcessingCall HandlingService Level Management+15

Sourced Job
Engineer DevOps

Engineer DevOps

Gaddi annaram, Pune

3 years

Overview: The DevOps Engineer will play a crucial role in optimizing Prodege's infrastructure and processes. By implementing effective DevOps practices, this position will enhance our ability to deliver software efficiently and reliably, ensuring we remain competitive Primary Objectives: Collaboration DevOps Practices Infrastructure Development CI/CD Implementation Containerization and Orchestration in the market. Detailed Job Duties: Collaborate with teams to enhance release velocity and streamline software delivery processes. Support the implementation of DevOps best practices focusing on containerization and IaC methodologies. Assist in managing scalable cloud-native infrastructure, with a preference for AWS. Contribute to the design, optimization, and management of Continuous Integration/Continuous Deployment processes. Implement containerization using Docker and apply infrastructure as code practices. Enhance system monitoring and logging to ensure reliability, performance, and security. The MUST Haves: (ex: job cannot be done without these skills, education, experience, certifications, licenses) Bachelor’s degree in Computer Science or related field or equivalent work experience. Three or more (3+) years of experience in DevOps or related roles. Proficiency in cloud platforms, with AWS being preferred. Knowledge of containerization technologies, particularly Docker. Experience with infrastructure as code practices. Capability in designing and managing CI/CD pipelines. Familiarity with monitoring and logging tools. Skills in configuration management and scripting. The Nice to Haves: (ex: preferred additional skills, education, experience, certifications, licenses) Experience in serverless computing and microservices architecture. Knowledge of additional cloud platforms or related technologies. Advanced scripting and configuration management tool experience. 

Azure Cloud ServicesDocker ContainerKubernetesInfrastructure as Code (IaC)+16

Sourced Job
.NET Developer

.NET Developer

Kasba Peth, Pune

3 years

Job Summary: We are looking for a skilled .NET Developer to join our dynamic team. The ideal candidate will be responsible for designing, developing, and maintaining web and desktop applications using the Microsoft .NET framework. You’ll collaborate with cross-functional teams to deliver scalable and high-quality software solutions. Key Responsibilities: Design, code, test, and deploy .NET applications (web, desktop, or API). Develop and maintain clean, efficient, and scalable code using C#, ASP.NET, and .NET Core. Build and consume RESTful APIs and integrate third-party services. Work with SQL Server / Entity Framework / LINQ for database operations. Collaborate with front-end developers and UX designers for seamless integration. Participate in code reviews and ensure adherence to best coding practices. Debug and resolve application issues, performance tuning, and optimization. Maintain clear technical documentation. Technical Skills Required: Strong experience in C#, ASP.NET MVC, .NET Core. Knowledge of Entity Framework / ADO.NET / LINQ. Experience with Web API / RESTful services. Hands-on with SQL Server, writing complex queries and stored procedures. Familiarity with HTML, CSS, JavaScript, jQuery, Angular/React (optional). Understanding of OOPs, design patterns, and SOLID principles. Experience with Azure / AWS / CI-CD pipelines (plus point). Version control tools like Git / TFS. Qualifications: Bachelor’s degree in Computer Science, IT, or related field. Proven 3–5years of experience in .NET development. Strong analytical and problem-solving skills. Good communication and teamwork abilities.

C#.NET MVCASP.NET Core.NET Core+21

Sourced Job
Python Developer

Python Developer

Aundh, Pune

Open for Freshers

Role Overview  We are looking for a skilled Python Developer with 0.6-1+ years of experience to join our team. The ideal candidate should have hands-on experience in Python, REST APIs, Flask, and databases. You will be responsible for designing, developing, and maintaining scalable backend services.  Key Responsibilities  Develop, test, and maintain high-quality Python applications.  Design and build RESTful APIs using Flask.  Integrate APIs with front-end and third-party services.  Work with relational (PostgreSQL, MySQL) and NoSQL databases (MongoDB, Redis).  Optimize performance and troubleshoot issues in backend applications.  Collaborate with cross-functional teams to define and implement new features.  Follow best practices for code quality, security, and performance optimization.  Required Skills  Strong proficiency in Python (0.6-1+ years).  Experience with Flask (or FastAPI/Django).  Hands-on experience with REST API development.  Proficiency in working with databases (SQL & NoSQL).  Familiarity with Git, Docker, and CI/CD pipelines is a plus.  Preferred Qualifications  Bachelor's degree in Computer Science, Engineering, or a related field.  Experience working in Agile/Scrum environments.  Ability to write clean, scalable, and well-documented code.

Python courseFlask (Web Framework)REST API DevelopmentPostgreSQL+16

Customer Support

Customer Support

Domlur, Bangalore

1 year

OverviewThis role focuses on delivering high-quality customer support by adhering to established professional standards, procedures, and policies. The position involves processing claims and managing customer interactions efficiently while maintaining service level agreements and quality standards.ResponsibilitiesProcess customer claims and handle inbound calls following defined process guidelines.Ensure adherence to service level agreements and maintain quality and auditing parameters.Resolve customer inquiries and issues promptly to enhance customer satisfaction.RequirementsBasic understanding of professional standards, procedures, and policies relevant to customer support.Strong communication skills to manage calls and customer interactions effectively.Ability to follow process guidelines and maintain quality standards consistently.Nice-to-HavesExperience with customer relationship management (CRM) software.Familiarity with quality auditing and service level monitoring tools.Problem-solving skills to handle complex customer issues.

Customer ServiceClaims ProcessingCall HandlingService Level Management+15

Sourced Job
Java Fullstack Developer

Java Fullstack Developer

Yerawada, Pune

4 years

Key Responsibilities Design, develop, and enhance microservice-based backend systems using Java, Spring Boot, and Hibernate/JPA. Collaborate closely with product and architecture teams to design scalable and fault-tolerant systems. Build, test, and maintain RESTful APIs for high-performance applications. Work with relational databases (MySǪL, PostgreSǪL) — design schemas, optimize queries, and ensure data consistency. Implement unit and integration tests to ensure product reliability and maintain high code quality. Participate in code reviews, design discussions, and architectural decisions. Deploy and monitor applications in cloud environments (AWS). Identify performance bottlenecks and optimize system performance. Contribute to continuous improvement of product architecture, automation, and development processes. Required Skills 5–8 years of experience in Java backend development. Strong understanding of Core Java (OOPs, Collections, Streams, Exception Handling, Multi-threading). Deep experience with Spring, Spring Boot, JPA/Hibernate. Hands-on experience with REST APIs and microservice design patterns. Proficiency in MySǪL or PostgreSǪL, including performance tuning and query optimization. Strong understanding of software design principles (SOLID, Clean Code). Experience with unit testing frameworks like JUnit and Mockito. Familiarity with AWS services (EC2, S3, RDS, Lambda, etc.). Good experience with Git, Maven/Gradle, and CI/CD pipelines. Exposure to Agile methodologies and product lifecycle development. Good to Have Exposure to Docker or other containerisation tools. Familiarity with frontend frameworks like reactjs, Javascript, HTML, CSS Experience with SonarǪube, JaCoCo, or similar code quality tool Basic understanding of DevOps pipelines. Soft Skills Strong problem-solving and analytical skills. Product-oriented mindset with focus on scalability and user impact. Excellent collaboration and communication skills. Ownership-driven and proactive attitude towards challenges. Passion for learning new technologies and improving product performance.

Core JavaSpring FrameworkSpring BootHibernate (Java)+16