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Business Analyst

Business Analyst

Rohini, Delhi NCR

1 year

Qualifications: Bachelor's degree in electrical engineering, Electronics & communication (Only) Roles & Responsibilities Conduct data research by collecting, analysing, and interpreting data sets. Could be able to perform RCA and identify outliers in the data. Helps the customers in troubleshooting the issues related to the system. Maintaining the SLA report. Utilise business tools for data extraction, modelling, and troubleshooting to uncover the insights that help the customer for business growth. Align with organizational goals, and values and contribute to long-term success. Follow standard operating procedures (SOPs) to resolve common user issues. Communicate clearly and politely with end users. Provide timely updates to users on the status of their reported issues. Monitor system alerts or dashboards and report anomalies. Requirements and skills: Experience of 1-3 years in technical support to software products (B2B SaaS product) Experience in customer service, technical support, ticketing tools, and troubleshooting skills. Proficiency in Excel Some knowledge of tools like Python/SQL. Should understand the renewable energy business. Strong team player while possessing the autonomy to manage his own workload. Collaborate with team members to share knowledge and best practices. Maintain professionalism in all customer and internal communications. Be proactive in asking for help when stuck and contribute to team goals.

Data AnalysisRoot Cause AnalysisOutliersTroubleshooting (Problem Solving)+16

Sourced Job
Business Analyst

Business Analyst

Rohini, Delhi NCR

1 year

Responsibilities : The ideal candidate should have strong analytical, communication, and problem-solving skills, as well as experience with data mining, evaluation, and visualization tools. This role is ideal for individuals with a passion for finance, technology, and continuous learning. Join us and be part of a dynamic team that is shaping the future of finance through data-driven Responsibilities : - Collecting, processing, and analyzing data to extract valuable insights and support decision-making processes - Identifying, analyzing, and interpreting trends or patterns in complex data sets - Collaborating with cross-functional teams to define and refine product requirements, ensuring alignment with business objectives - Developing and implementing data-driven solutions to optimize financial products and services - Ensuring data accuracy and quality, and maintaining Skills : - Business Knowledge : Strong understanding of financial technology, banking, investing, insurance, and risk management - Communication Skills : Ability to effectively collaborate with cross-functional teams and stakeholders - Problem-Solving Skills : Proficiency in analyzing complex business problems and identifying effective solutions - Critical Thinking Skills : Capacity to interpret trends, evaluate methods, and provide data-driven insights - System/Technical Skills : Familiarity with data analysis tools (e.g., SQL, Excel, Tableau), business intelligence tools, and programming Competencies : - SQL - Python - Machine Learning (Optional)

SQLPythonExcel MacrosTableau+16

Sourced Job
Data Analyst

Data Analyst

Chhatarpur, Bangalore

1 year

About the job Key responsibilities: 1. Generating accurate reports and analyses for senior management using analytics tools like Google Analytics 2. Supporting the execution of marketing campaigns by providing data-driven insights to drive traffic and sales 3. Assisting in the execution of email marketing campaigns and contributing to the reporting and analysis of these campaigns 4. Conducting thorough analyses of online store traffic to identify trends, behaviors, and key performance factors 5. Managing and tracking website metrics for internal reporting 6. Supporting the e-commerce team in developing marketing strategies through market research and analysis 7. Developing and executing tactics for on-site search optimization and testing algorithms for product recommendations Note: These tasks require strong analytical skills, proficiency in data analysis tools, and an understanding of e-commerce dynamics. Skill(s) required Data Analytics MS-Excel

Google AnalyticsMS ExcelData VisualizationSQL+16

Sourced Job
Data Analyst

Data Analyst

Bengaluru, Bangalore

2 years

Job Purpose and Impact The Data & Analytics Reporting Consultant is responsible for collecting, processing, and analyzing moderately complex datasets to generate actionable insights and builds detailed reports and dashboards using specifics tools. This position collaborates with cross functional teams to ensure data accuracy and integrity and performs data and statistical analysis using various programming languages. This job supports the effective presentation of data findings to partners to meet business objectives. Key Accountabilities DATA COLLECTION & ANALYSIS: Gathers, processes, prepares, and analyzes moderately complex datasets to extract significant insights, develop and maintain automated reporting systems to streamline data analysis. REPORTING & VISUALIZATION: Implements detailed reports and dashboards using various tools, designs and completes data visualizations to communicate moderately complex data clearly. STATISTICAL ANALYSIS: Supports statistical analysis execution to identify trends, patterns, and anomalies in data using statistical software and programming languages for data manipulation and analysis. PROCESS IMPROVEMENT: Implements found opportunities to improve data collection and reporting processes and applies standard methodologies for data management and reporting. COLLABORATION: Works closely with multi-functional teams to support data needs, value opportunities and delivers solutions in partnership with digital technology and data engineering teams to help ensuring data integrity and accuracy. QUALITY ASSURANCE & DATA VALIDATION: Performs moderately complex reports and analysis in support of the accuracy, consistency, and security of data. Other duties as assigned Qualifications Bachelor’s degree in a related field or equivalent experience Minimum of two years of related work experience Proficiency in visualization tools - Power BI, SQL or other BI solutions Strong customer focus (internal and external), including the understanding of customer centric design and user experience Fluent in English

Data CollectionData CleaningData AnalysisStatistical Analysis+16