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Customer Success Executive

Customer Success Executive

Rajinder Nagar, Delhi NCR

2 years

Customer Success Executive - Member Onboarding (Matrimonial Platform) PS: Prior work experience with Matrimonial/Dating Platform is a must. Don't apply if you don't have the mentioned experience. Role Description This is a full-time on-site role for a Customer Success Executive - Member Onboarding at RS Matrimonial, located in Central Delhi. The Customer Success Executive will be responsible for guiding new members through the onboarding process, ensuring that their accounts and profiles are set up correctly, assisting members with any challenges they may face during the onboarding process. Executives will also be responsible for maintaining accurate records and ensuring a high level of member satisfaction. Key Responsibilities: Conduct welcome calls to newly registered members within 24-48 hours of signup Guide members through profile completion process step-by-step Provide platform tutorials and answer questions about features Follow up with members who haven't completed their profiles Collect feedback about user experience and pain points Ideal Candidate Profile: Prior work experience with Matrimonial/Dating Platform is a must Excellent communication skills and warm, welcoming phone manner Patient and empathetic personality Interpersonal, and Client Relationship skills Customer Service and Support Experience Comfortable with technology and learning new software Ability to explain complex processes in simple terms Ability to work independently and as part of a team Good organizational skills for tracking member progress Problem-Solving and Conflict Resolution skills Fluency in Hindi & English Compensation: Fixed Salary: Rs. 20,000/- pm Annual Bonus: 10% Performance Linked Incentive: Eligible after 6 months

Client OnboardingCustomer Success ManagementCouple & Marital CounsellingCustomer Relationship Management (CRM) Tool+16

Sourced Job
Software Developer

Software Developer

Kurla, Mumbai

2 years

Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP Governance Risk and Compliance (SAP GRC) Summary: As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code across multiple clients. Your day will involve collaborating with team members to ensure the successful implementation of software solutions, while also performing maintenance and enhancements to existing applications. You will be responsible for delivering high-quality code and contributing to the overall success of the projects you are involved in. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to gather requirements and provide technical insights. - Conduct code reviews to ensure adherence to best practices and coding standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Governance Risk and Compliance (SAP GRC). - Strong understanding of application development methodologies. - Experience with software testing and debugging techniques. - Familiarity with version control systems such as Git. - Ability to work with databases and perform data analysis. Additional Information: - The candidate should have minimum 3 years of experience in SAP Governance Risk and Compliance (SAP GRC). - This position is based at our Mumbai office. - A 15 years of full time education is required.

Governance Risk and Control (GRC)Software Development MethodologiesSoftware TestingDebugging+16

Sourced Job
Software Developer

Software Developer

Kurla, Mumbai

1 year

About the job As a Software Developer at Hangout Codex, you will have the opportunity to work with cutting-edge technologies and be a part of a dynamic and collaborative team. You must have extensive knowledge and experience in Java, MySQL, HTML, CSS, JavaScript, Python, .NET, Node.js, C++ Programming, and React. Key Responsibilities: 1. Develop and maintain high-quality software applications using a variety of programming languages and technologies. 2. Collaborate with cross-functional teams to design, develop, and implement new features and enhancements. 3. Optimize and troubleshoot software applications to ensure maximum performance and reliability. 4. Participate in code reviews and provide constructive feedback to improve code quality. 5. Stay updated on industry trends and best practices to continuously enhance your skills and knowledge. 6. Work closely with project managers and stakeholders to ensure the timely delivery of projects. 7. Contribute to the overall success of the company by bringing innovative ideas and solutions to the table. If you are a passionate and talented Software Developer looking for an exciting opportunity to grow and make an impact, we would love to hear from you. Join us at Hangout Codex and be a part of creating innovative software solutions that will shape the future of technology. Skill(s) required .NET C++ Programming CSS HTML Java JavaScript MySQL Node.js Python React

JavaMySQLHTMLCSS (Cascading Style Sheets)+16

Sourced Job
Fullstack Developer

Fullstack Developer

Rohini, Delhi NCR

Open for Freshers

About the job As a full stack developer at Aveoearth, you will help architect and scale the next-gen sustainable commerce marketplace- integrating product traceability, supplier dashboards, and ESG data visualization. You'll work closely with the founder and AI/blockchain teams to build a modular, API-driven system ready for global scale. Key Responsibilities: 1. Design, develop, and maintain web applications using FastAPI (backend) and Next.js (frontend) 2. Build microservice APIs for supplier onboarding, traceability, and analytics 3. Implement database schemas (PostgreSQL, Supabase/Firebase optional) with scalability in mind 4. Optimize performance, caching, and security layers for production readiness 5. Integrate with AI and blockchain modules via REST/gRPC APIs 6. Maintain CI/CD pipelines and version control best practices Skill(s) required CSS Cursor (GenAI) FastAPI Generative AI Tools MongoDB MySQL Next.js Python Other requirements Preferred stack: 1. Backend: Python, FastAPI, PostgreSQL, REST APIs 2. Frontend: Next.js (React), TailwindCSS, TypeScript 3. Infra: Docker, GitHub Actions, Firebase/Supabase (optional) 4. Other: Experience with GraphQL or WebSockets is a plus Who you are: 1. 0–2 years of hands-on product development experience 2. Comfortable working in a lean, startup environment 3. Passionate about sustainability, circular design, and tech for good 4. Understanding of token standards (ERC-20, ERC-721, ERC-1155) 5. Interest in ESG tokens, carbon credits, or regenerative finance (ReFi) 6. Experience integrating LLMs into real product flows 7. Passionate about climate-tech and operational efficiency

PythonFastAPINext.js (Javascript Library)React JS+16

Sales Coordinator

Sales Coordinator

Bhosari, Pune

Open for Freshers

OverviewThis role is pivotal in supporting sales operations by generating leads, coordinating sales activities, and ensuring high levels of customer satisfaction. The position bridges marketing efforts and sales execution to drive business growth and maintain strong client relationships.ResponsibilitiesGenerate and qualify leads to support the sales pipeline.Coordinate with the sales team to manage order processing and closure.Provide excellent customer service and support to maintain client satisfaction.RequirementsExperience in sales coordination or customer support roles.Strong communication and organizational skills.Ability to manage multiple tasks and coordinate between teams effectively.Nice-to-HavesFamiliarity with CRM software and sales tracking tools.Basic marketing knowledge to assist in lead generation campaigns.Problem-solving skills to address customer issues promptly.

Lead GenerationSales Team CoordinationCustomer ServiceOrder Management+16

Sourced Job
Business Analyst

Business Analyst

Rohini, Delhi NCR

1 year

Qualifications: Bachelor's degree in electrical engineering, Electronics & communication (Only) Roles & Responsibilities Conduct data research by collecting, analysing, and interpreting data sets. Could be able to perform RCA and identify outliers in the data. Helps the customers in troubleshooting the issues related to the system. Maintaining the SLA report. Utilise business tools for data extraction, modelling, and troubleshooting to uncover the insights that help the customer for business growth. Align with organizational goals, and values and contribute to long-term success. Follow standard operating procedures (SOPs) to resolve common user issues. Communicate clearly and politely with end users. Provide timely updates to users on the status of their reported issues. Monitor system alerts or dashboards and report anomalies. Requirements and skills: Experience of 1-3 years in technical support to software products (B2B SaaS product) Experience in customer service, technical support, ticketing tools, and troubleshooting skills. Proficiency in Excel Some knowledge of tools like Python/SQL. Should understand the renewable energy business. Strong team player while possessing the autonomy to manage his own workload. Collaborate with team members to share knowledge and best practices. Maintain professionalism in all customer and internal communications. Be proactive in asking for help when stuck and contribute to team goals.

Data AnalysisRoot Cause AnalysisOutliersTroubleshooting (Problem Solving)+16