Executive Client Service
Andheri East, Mumbai
1 year
About the job
We're looking for a new-age Client Servicing Executive - part collaborator, conductor, and creative translator. Someone who understands not just briefs, but the briefs behind the briefs.
You'll be the voice between our clients and creative teams, helping turn business problems into bold ideas and brand solutions, with AI tools as your co-pilot.
Key responsibilities:
1. Be the client's voice internally decode fuzzy briefs, sense unspoken needs, and proactively propose relevant solutions
2. Lead internal project debriefs with design and content teams. Co-own timelines, deliverables, and expectations
3. Use AI tools like ChatGPT, Midjourney, Dall-E, Notion AI, and others to enhance research, presentations, copy drafts, and creative ideation
4. Facilitate ideation sessions with design and strategy teams, pushing thinking beyond the obvious
5. Own timelines and delivery ensure quality and speed, even under pressure
6. Prepare and present campaign strategies, decks, brand proposals, and project updates with flair
7. Maintain documentation and project management dashboards on Notion/Asana/ClickUp
8. Coordinate with vendors production houses, editors, illustrators, influencers, etc.
9. Champion learning share cool AI tricks, new tools, and creative trends with the team
Skill(s) required
Branding
Digital Marketing
English Proficiency (Spoken)
English Proficiency (Written)
Google Docs
Marketing Strategies
Other requirements
1. Sharp communicator—written and verbal. Strong command of English is a must
2. Curious thinker—asks ‘why’, not just ‘what’
3. Agile executor—moves quickly, adjusts even quicker
4. Confident presenter—comfortable pitching and storytelling
5. AI-savvy—already using or willing to explore platforms like:
6. ChatGPT, Notion AI, Canva, Midjourney, Runway, FigJam
7. Organized multitasker—can handle multiple clients, timelines, and changes with poise
8. Thrives in a small team and startup-ish energy
9. Open to wearing multiple hats and working hands-on with the founder
10. Comfortable with ambiguity, chaos, and figuring things out on the fly
11. Always eager to learn, unlearn, and explore new approaches
12. Values speed, but never at the cost of craft
13. A design eye or creative writing skills
14. Experience with reels/social content production or campaign management
15. Been a part of a pitch-winning team
16. A presence on LinkedIn or Medium where you share ideas
Client CommunicationClinical InterpretationProject ManagementTimeline Development+16
