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Head Digital Marketing

Sector 63, Delhi NCR

5 years

OverviewThis role involves leading the digital marketing strategy and execution to enhance online presence, drive traffic, and generate leads or sales through various digital channels. The professional will oversee the planning, development, and implementation of digital campaigns across platforms such as search engines, social media, and websites. They will manage a team of digital marketers, content creators, and technical specialists to ensure cohesive and effective marketing efforts aligned with business goals.Key Responsibilities Develop and execute comprehensive SEO strategies to improve organic search rankings and increase website visibility. Plan, create, and optimize paid advertising campaigns on Google Ads and Meta (Facebook/Instagram) platforms to maximize ROI. Oversee website development projects ensuring user experience, performance, and SEO best practices are implemented. Lead content creation efforts including writing, editing, and video production to engage target audiences and support marketing objectives. Analyze campaign performance data and generate actionable insights to continuously improve marketing effectiveness. Manage and mentor the digital marketing team, fostering skill development and collaboration. Coordinate cross-functional teams including design, sales, and IT to align digital marketing initiatives with overall business strategies. Stay updated with the latest digital marketing trends, tools, and technologies to maintain competitive advantage. Manage budgets for digital marketing activities and ensure cost-effective allocation of resources. Proficiency in Google Ads platform for search, display, and video advertising campaigns. Experience with Meta Ads Manager for social media advertising and audience targeting. Knowledge of website development technologies and CMS platforms to collaborate effectively with developers. Strong content writing and editing skills tailored for digital platforms. Ability to analyze data using tools like Google Analytics and other marketing analytics platforms. Leadership and team management capabilities to guide and motivate marketing teams. Project management skills to handle multiple campaigns and deadlines efficiently. Familiarity with email marketing tools and automation platforms. Strong communication and interpersonal skills for stakeholder engagement. Adaptability to rapidly changing digital marketing landscapes and technologies.

Search Engine OptimizationGoogle AdsMeta Ads LibraryWebsite Development+16

Sales Executive

Sector 2, Delhi NCR

Open for Freshers

Job OverviewThis role involves managing and executing the international sales process, specifically tailored to the Australian market. The candidate will be responsible for driving sales growth by identifying and engaging potential clients across diverse industries and regions.Effective communication is paramount, as the role requires clear, persuasive, and culturally sensitive interactions with clients and stakeholders to build strong relationships and close deals successfully.The position demands a deep understanding of the sales cycle, from lead generation and qualification to negotiation and contract closure, ensuring alignment with company goals and customer needs.Sales Executives will collaborate closely with marketing, product, and customer service teams to tailor solutions that meet client requirements and enhance customer satisfaction.They will also be responsible for maintaining accurate sales records, forecasting sales targets, and reporting progress to senior management to inform strategic decisions.Continuous market research and competitor analysis are essential to identify emerging opportunities and threats, enabling proactive adjustments to sales strategies.The role requires adaptability to different cultural contexts and business practices, ensuring compliance with international trade regulations and company policies.Sales Executives must demonstrate resilience and problem-solving skills to overcome objections and challenges during the sales process.They will participate in trade shows, networking events, and client meetings to expand the company’s international presence and brand recognition.Overall, this position is critical for expanding the company’s footprint in the Australian and broader international markets through strategic sales initiatives and exceptional client engagement.

International SalesShare Market KnowledgeCustomer Relationship ManagementLead Generation+16

ServiceNow Developer

Ashok Nagar, Bangalore

5 years

We are seeking a talented and experienced ServiceNow Developer to join our team in Bangalore. The ideal candidate will have a strong background in ServiceNow development and implementation, with a keen eye for detail and a passion for creating efficient, user-friendly solutions. As a ServiceNow Developer, you will play a crucial role in designing, developing, and maintaining ServiceNow applications to meet the needs of our clients. Key Responsibilities: - Develop and customize ServiceNow applications and services. - Implement new ServiceNow modules(FSM) and features related to FSM. - Aware of Dispatcher workspace(UI Builder Configuration). - Experience in developing UI Page(Includes HTML,CSS and Java script). - Strong experience in writing Server script, Client scripts, Business rules and Scheduled Jobs. - Integrate ServiceNow with other systems and applications. - Create and maintain technical documentation. - Troubleshoot and resolve technical issues in the ServiceNow platform. - Collaborate with cross-functional teams to understand requirements and deliver solutions. - Perform regular system upgrades and ensure optimal performance. Qualifications: - Bachelor's degree in Computer Science, Information Technology, or related field. - 4+ years of experience in ServiceNow development and implementation. - Strong knowledge of JavaScript, HTML, CSS, and other web technologies. - Experience with ServiceNow scripting, including Business Rules, Script Includes, Client Scripts, and UI Actions. - Proficient in creating and managing workflows, forms, and reports in ServiceNow. - Familiarity with ITIL processes and best practices. - Excellent problem-solving skills and attention to detail. - Strong communication and interpersonal skills. Preferred Skills: - ServiceNow Certified Application Developer (CAD) or other relevant certifications. - Experience with Agile development methodologies. - Knowledge of REST/SOAP APIs and integration techniques. - Knowledge of FSM Module. - Knowledge of Understanding the requirements from Client and ability of handling foreign Clients. - Understanding of security and compliance requirements in ServiceNow. #CAD #FSM #HTML #CSS #scripting #clientscripts #UI #ITIL #fsmmodule #servicenowdeveloper #immediatejoiner #hybridmode #bangalorelocation

ServiceNowField Service ManagementEZ WorkspaceUX Page Development+16

Customer Success Executive

Sector 48, Delhi NCR

0 years 4 months

OverviewThis role involves managing customer interactions across multiple channels including chat, email, and phone calls to ensure high levels of customer satisfaction and retention.The executive is responsible for handling customer inquiries, resolving issues, and preventing cancellations by providing timely and effective solutions.They work closely with customers to understand their needs, address concerns, and promote continued engagement with the company's products or services.Maintaining detailed records of customer interactions and feedback is essential to identify trends and improve service quality.The role requires balancing proactive outreach to retain customers and reactive support to resolve problems efficiently.Collaboration with other departments such as sales, marketing, and technical support is necessary to deliver a seamless customer experience.Executives must stay updated on product knowledge and company policies to provide accurate information and guidance.Performance metrics such as customer retention rates, resolution times, and customer satisfaction scores are key indicators of success in this position.Effective communication skills and empathy are critical to building trust and rapport with customers.The position demands adaptability to handle a blended process environment involving multiple communication channels and diverse customer needs.Key ResponsibilitiesRespond promptly and professionally to customer inquiries via chat, email, and phone.Identify reasons for potential cancellations and work to resolve issues to retain customers.Document all customer interactions accurately in the CRM system.Collaborate with internal teams to escalate and resolve complex customer issues.Provide feedback to management on customer trends and potential service improvements.Meet or exceed monthly targets related to customer retention and satisfaction.Maintain up-to-date knowledge of products, services, and company policies.Handle customer complaints with patience and professionalism to ensure positive outcomes.Assist in developing customer retention strategies and initiatives.Participate in training sessions to enhance customer service skills and product knowledge.

Customer Relationship Management (CRM) ToolMulti-Channel MarketingCustomer RetentionConflict Resolution+16

Inside Sales Specialist

Kurla, Mumbai

2 years 1 month

Job Responsibilities: • Working closely with the sales team and be a single point of contact for deals taking • End-to-end responsibility for proposed response preparation. • Develop winnable and profitable solution proposals meeting client requirements. • Solution Selling Like AWS, Azure, 0365, G-Suit. • License sales and implementation/support services with associated products. • Cold Calling and coordinating with the Sales and marketing team. • Targeting prospective Customers and Generating Leads. • Articulate company products, services, and support model Job Requirements: • 3-5 years in industry/domain • 3+ years with Cloud Sales Experience • Good Experience in Solution Selling Like AWS, Azure,0365, G-suit. • Well-versed with License sales and implementation/support services with associated products • Familiar with Cold Calling and coordinating with sales and implementation. • Exposure to the entire sales cycle • Carried quota with a track record for conversions, • Good experience in Lead generation • Targeting for prospects Customer • Customer relationship flair and good communication skills • Ability to articulate company products, services, and support models. • Ability to qualify prospects and ask probing questions. Certification required -Az- 300, AZ- 301, AZ- 303, AZ- 304 Work Location – Ghatkopar (Onsite) Working days – 5 days a week, Work from Home on 1st and 3rd Saturday if needed, not necessary.

Solution SellingAmazon Web ServicesMicrosoft AzureMicrosoft Office 365+16

Lead Project Management

Ghatkopar East, Mumbai

15 years 11 months

Job Responsibilities • Creating long- and short-term plans, including setting targets for milestones, adhering todeadlines, and allocating resources • Delegating tasks on the project to employees best positioned to complete them. • Identifying and managing potential risks and liabilities of multiple projects • Assisting in the definition of project scope and goals • Making effective decisions when presented with multiple options for how to progress withthe project. • Serving as a point of contact for teams when multiple units are assigned to the same projectto ensure team actions remain in synergy. • Communicating with executives or the board to keep the project aligned with their goals. • Performing quality control on the project throughout development to maintain thestandards expected. • Adjusting schedules and targets on the project as needed • Motivating people involved in the project to complete tasks on time. Skills and Qualifications • Project management and leadership skills for managing projects and the teams involvedwith them. • Knowledge of various project management methodologies (e.g., agile/scrum) • Understanding of basic cloud computing concepts • Knowledge of Microsoft Azure and Experience working with Azure DevOps • Proven leadership skills • Cost and risk management skills • Excellent communication, interpersonal, and negotiation skills • Interpersonal skills • Ability to make important decisions under pressure. • Problem-solving skills • Ability to delegate effectively. • Time management skills • Friendly and approachable. • Experience required – 10 years and above in Technical projects