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Customer Service Representative

Customer Service Representative

Byatarayanapura, Bangalore

Open for Freshers

Job Summary We are looking for highly dynamic and proactive candidates for the post of Customer Support Executive (Voice and non-voice process). Responsibilities and Duties • Responsible for receiving, considering and responding to all customer inquiries/queries through call /email /chat • Ensuring timely and professional responses to all complaints, requests and queries received • Research and compilation of answers for informational requests from customers • Proper recording and scrutiny of the complaints received • Efficient dealing of complaints to completion and enabling satisfaction of customer Required Experience, Skills and Qualifications • Candidate should possess excellent communication skills both verbal and written • Ability to work effectively in a team environment • Should be proactive, soft spoken, detail oriented, tactful, calm, punctual and disciplined • Prior experience in customer service industry will be an added advantage • Ready to work on US timings • Accent: US Accent preferred Job Type: Full-time Schedule: • US shift Education: • Higher Secondary(12th Pass) (Preferred) Language: • English (Required) • Spanish (Preferred) *Speak with the employer* +91 9512239391

Customer InquiriesEmail MarketingOnline Chat SupportCall Handling+15

Sales Engineer - Application

Sales Engineer - Application

Bhosari, Pune

Open for Freshers

<p<strongJob Title: Sales and Applications Engineers </strong</p <p<strongLocation: Pune</strong</p <p<strongExp: 2-6 yrs</strong</p <p<strongQualifications</strong:  </p <ul <liBachelor’s Degree in Mechanical/Production/Manufacturing Engineering or a related field.  </li <liexperience for senior-level candidates, in indexable carbide cutting tools.  </li <liStrong knowledge of machining processes, geometric tolerances, and the ability to interpret </li <liengineering drawings.  </li <liProven ability to sell based on technology and demonstrate how premium products offer </li <libetter long-term value.  </li <liExisting customer network in Maharashtra and Gujarat would be a strong advantage.  </li <liWillingness to travel extensively for client visits and product demonstrations (senior-level </li <lionly).  </li <liExcellent communication, negotiation, and interpersonal skills.  </li <liWe also welcome applicants who have completed the CNC Machinist certification from ITIs, or have </li <liworked at Indo German Tool Rooms. </li </ul

Cutting tool selectionMachiningGeometrical Dimensioning and Tolerance (GD&T)Engineering Drawings+15

Customer Success Executive

Customer Success Executive

Gachibowli, Hyderabad

Open for Freshers

Job Description: Customer Support Executive -Tamil & Malayalam Role Overview: We are seeking a dynamic and results-driven professional to join our business development team. The ideal candidate will be responsible for engaging with prospective buyers, presenting our products/services effectively, and building strong client relationships to drive sales and repeat business. Key Responsibilities: ● Develop a strong understanding of the company’s products and services to communicate value propositions to potential clients effectively. ● Reach out to prospective buyers via calls, emails, and other channels to introduce offerings and explain key features and benefits. ● Address buyer queries promptly and professionally, resolving any concerns to ensure a smooth sales process. ● Maintain and nurture long-term relationships with clients to encourage repeat business and referrals. ● Accurately document all client interactions, inquiries, and updates in line with company SOPs. ● Follow up on leads generated through various channels and build a robust pipeline of prospective customers. ● Consistently work towards achieving and exceeding sales goals and performance targets. Requirements: ● Excellent communication and interpersonal skills. ● Strong problem-solving abilities and a customer-first approach. ● Ability to work independently and in a team environment. ● Fluency in "Tamil & Malayalam” is essential About Black Gold Recycling BlackGold Recycling provides end-to-end waste management solutions with a focus on sustainability and regulatory compliance. Their services include EPR compliance, e-waste and battery recycling, plastic recycling, and electronics refurbishing. BlackGold ensures data security, quality assurance, and reverse logistics support throughout the process. The company is committed to promoting a circular economy across India by reducing environmental impact and offering reliable, eco-friendly solutions.

Multilingual CommunicationCustomer Relationship Management (CRM) ToolSales Cycle ManagementLead Generation+16

Sales Engineer - Application

Sales Engineer - Application

Bhosari, Pune

2 years

Job Title: Sales and Applications Engineers Location: Pune Exp: 2-6 yrs Qualifications: Bachelor’s Degree in Mechanical/Production/Manufacturing Engineering or a related field. experience for senior-level candidates, in indexable carbide cutting tools. Strong knowledge of machining processes, geometric tolerances, and the ability to interpret engineering drawings. Proven ability to sell based on technology and demonstrate how premium products offer better long-term value. Existing customer network in Maharashtra and Gujarat would be a strong advantage. Willingness to travel extensively for client visits and product demonstrations (senior-level only). Excellent communication, negotiation, and interpersonal skills. We also welcome applicants who have completed the CNC Machinist certification from ITIs, or have worked at Indo German Tool Rooms.

Cutting tool selectionCNC MachiningProcess engineeringMachining+4

Analogue design engineer

Analogue design engineer

Kachiguda, Hyderabad

5 years

Job Title: Analog Design Engineer Location: Remote, Hyderabad Employment Type: Fulltime Experience: 5 to 10 years Candidate will have opportunities to design high performance transceivers along with critical analog functions, including:  • Analog-to-digital converters (ADC)  • Digital-to-analog converters (DAC)  • Phase-Locked Loop (PLL)  • Adaptive equalizers, finite-impulse response (FIR) filter, and decision-feedback equalizer (DFE)  • Serializer-Deserializer (Serdes)  • Clock and data recovery (CDR) circuits  • Timing critical circuits  Designing high performance CMOS circuits in the following areas at a minimum:  • Bandgaps  • Regulators  • Bias circuits  • SCL circuits  • Amplifiers  • Oscillators  • DACs/ADCs  Experience in filters and/or equalization, including but not limited to continuous time filter, discrete-time filters, FIR filter, and DFE, SerDes and timing circuits such as PLL, CDR, TX and RX functions is a plus. Preferred candidate is MSEE or PHD in EE with technical management experience in CMOS analog/mixed-signal integrated circuit design. Fluent in various CAD tools for analog design from RTL to layout (including circuit design, physical layout, extraction of design and verification) is a MUST. Key Description : • Design and development of Analog or Mixed signal macros in cutting edge process technologies: mostly in 16nm/28nm/finfet • Various phases of Analog design: transistor level design, circuit simulation, parasitic extraction, post layout simulations and layouts. • Design and integration of analog/mixed-signal circuits • Most of the work will be on very high-speed design: 10/16 Gbps • Understand the design of analog blocks used in PHY chips for high-speed communications: equalizer, PLL, CDR • Experience with high frequency designs.

Analog CircuitsADCPhase Locked Loop (PLL)Digital CMOS IC Design+4

Senior Telecalling Executive

Senior Telecalling Executive

Kothrud, Pune

1 year

Job OverviewThis role involves engaging with prospective students and their guardians through telephonic communication to provide detailed information about admission processes, course offerings, and institutional benefits. The executive is responsible for understanding the needs and queries of callers and offering appropriate guidance to facilitate enrollment. Maintaining a professional and empathetic communication style is essential to build trust and encourage positive decision-making.Key Responsibilities Conduct outbound and inbound calls to prospective students and parents to explain admission criteria, course details, and institutional policies. Address queries related to eligibility, fee structure, scholarship opportunities, and admission deadlines. Maintain accurate records of calls, follow-ups, and outcomes using CRM or other tracking tools. Coordinate with the admissions team to ensure smooth processing of applications and timely communication of admission status. Work extended hours during peak admission seasons, including weekends, to meet organizational targets. Provide feedback to management on common concerns or suggestions from callers to improve service quality. Ensure compliance with data protection and confidentiality standards while handling personal information.Skills and Competencies Excellent verbal communication and active listening skills to effectively counsel and persuade callers. Strong interpersonal skills to build rapport and handle diverse queries sensitively. Ability to work under pressure and manage high call volumes during admission seasons. Proficiency in using telecalling software, CRM systems, and MS Office applications. Good organizational skills to manage follow-ups and documentation accurately. Problem-solving aptitude to address concerns and provide suitable solutions promptly. Team collaboration skills to coordinate with admissions and administrative staff.Work Environment and Schedule Position is based at the head office in Kothrud, Pune. Working days include Monday to Sunday during admission season with one weekly off on a weekday. Working hours are from 9:00 AM to 6:00 PM, requiring flexibility during peak periods.

Telecalling ManagementAdmission CounselingCustomer Relationship Management (CRM) ToolCommunication Skill+16