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Within CIB ITO Operations, Project & Change is a global team of project managers supporting strategic initiatives across EMEA, AMER and APAC. The team leads projects sponsored by CIB Operations leadership and contributes to initiatives managed by business partners. Project Managers are functional generalists covering all project phases, project types (organizational, process, control, regulatory, etc.) and value chains within MO & CEFS Operations. The role offers broad exposure to CIB Operations transformation and senior leadership, with development opportunities in Operations, Project Management, Consulting and Transformation. Responsibilities Direct Responsibilities Lead complex projects and ensure delivery of agreed outcomes. Establish project governance, manage stakeholders and provide reporting to sponsors and steering committees. Apply project management methodologies to deliver projects on time, within quality standards and budget. Lead meetings, workshops and training sessions. Support implementation of project outcomes and monitor progress. Prepare presentations and management reports. Coach team members and promote knowledge sharing. Drive continuous improvement initiatives. Manage project resources effectively. Contributing Responsibilities Lead projects/programs successfully while supporting junior team members and improving project management practices and tools. Technical & Behavioral Competencies 10+ years of experience with strong project management exposure. Knowledge of Financial Markets, CIB Operations and Risk Management. Consulting experience preferred. Knowledge of project management and change management methodologies. Results-driven with ability to work under pressure. Strong communication, analytical skills and attention to detail. Specific Qualifications Project Management, Functional Generalist and People Management experience. Skills Referential Technical Skills Project Lifecycle Management. Governance & Reporting. Risk & Issue Management. Stakeholder Management. Data Analytics, MIS & Dashboarding. Process Design & Target Operating Model Development. Behavioral Skills Result Orientation. Analytical Thinking & Problem Solving. Adaptability & Change Agility. Attention to Detail. Proactive Ownership. Education Level Master's Degree or equivalent. PMP/Prince2 certification. Six Sigma certification preferred.

As part of the FX Commodities & Settlement IT team within Global Markets IT, the role involves development, testing, support, and enhancement of the Foreign Exchange Options booking platform for internal banking users. The candidate will design, maintain, and support high-performance applications, resolve Level 3 issues, and work with Project Managers to deliver project milestones. We are seeking a results-driven Engineer with 7+ years of experience, strong technical expertise, and the ability to deliver quality solutions within timelines. Responsibilities Build, support, and enhance applications through bug fixes and continuous improvements. Demonstrate strong functional knowledge and align solutions with business requirements. Propose solutions, perform impact analysis, and ensure performance and scalability. Maintain quality through defect management, performance optimization, and testing. Design and execute unit, functional, integration, and regression testing. Report progress to the Team Lead and escalate critical issues when required. Adhere to SDLC, project standards, and organizational guidelines. Maintain Jira and Wiki documentation. Collaborate with release and support teams to ensure stable deployments. Meet deadlines and proactively communicate risks and roadblocks. Technical & Behavioral Competencies Strong Software Engineering background. Ability to work independently in a fast-paced environment. Expertise in modern development technologies. Strong problem-solving and continuous improvement mindset. Specific Qualifications 7+ years of relevant experience. Skills Referential (Required Knowledge, Skills and Abilities) Technical Skills C#, .Net/.Net Core, ASP.Net, MVC, Web API. WCF/Web Services. Angular 7+. Oracle and database knowledge. SOA/Microservices. Behavioral Skills Collaboration and teamwork. Attention to detail. Strong verbal and written communication. Results-driven approach. Education Level Bachelor’s degree or equivalent.

The position requires identifying improvement and efficiency opportunities and driving implementation. The role also involves working with multiple work streams, identifying problem areas, and developing solutions. Responsibilities Direct Responsibilities Client and HFS operational needs/requests: Coordinate with Client Relationship Managers/clients to define requirements. Collect and analyze operating model change requests. Review and complete project initiation documents. HFS Fund Administration operational workflow: Identify workflow gaps and weaknesses and recommend solutions. Define and maintain an efficient operating model. Potential solutions and operating model impact: Assess process enhancements versus new solution development. Consider BP2S Group solutions where available. Project Management: Ensure project documentation complies with BP2S Project Management methodology. Maintain regular follow-up with users, developers, contractors, and support teams. Prioritization: Organize priority meetings with Head of HFS and stakeholders. Recommend priorities based on business and technical requirements. Contributing Responsibilities Prepare user guides and procedures. Initiate training when required. Share information and ideas within the BCM team. Monitor client requests and organize PCM meetings. Communicate project status to clients. Technical & Behavioral Competencies Knowledge of Futures, Swaps, Options, and other financial products. Good understanding of NAV workflow and processes. Proficient in MS Office with strong Excel and Macro skills. Advent Geneva experience preferred. Strong English communication skills; French is an advantage. Experience in system development and process improvement projects. Specific Qualifications : Graduate/Postgraduate (M.Com/MBA Finance preferred). Relevant experience: 12–15 years. Skills Required : Strong Excel, formulas, VBA Macros, Power BI, and PowerPoint skills. Experience with project management tools, data management, and reporting. Strong understanding of investment products. Business Process Reengineering (BPR) capability. Behavioral Skills Results-driven. Creative, innovative, and solution-oriented. Strong critical thinking and client focus. Education Level : Bachelor’s degree or equivalent.

Team Leader – US Mortgage Servicing Operations We require a Team Leader with expertise in US Mortgage Servicing Operations, preferably Cash Operations. The role is office-based and requires working night shifts. Responsibilities Good knowledge of MS Office. Flexible to work in different shifts. Strong written and verbal communication skills. Ability to gain team acceptance. Ensure written complaints received via email or customer servicer portals are researched and responded to within legal timelines by reviewing loan history, notes, documents, and P&Ps, and coordinating with relevant departments. Leadership Lead, motivate, and act as the primary point of contact for the team. Identify, resolve, or escalate team issues. Understand team strengths and development areas and provide guidance. Promote company values, foster a positive work environment, support retention, and implement feasible attrition-reduction initiatives. Operations Ensure productivity and quality targets are met and recommend corrective action for underperformers. Maintain daily operations and ensure SLA compliance for quality, productivity, and turnaround time. Own resolution of operational, administrative, and technical issues. Ensure timely and accurate reporting to management and business stakeholders. Review quality and productivity targets periodically and suggest improvements. Initiate training and process updates for team members. Keep the Manager informed of staffing, technical, performance, and team-member needs. Maintain transparent communication with the Business Area (BA). Teamwork & Continuous Improvement Foster a collaborative and cohesive team environment. Encourage participation in team activities and knowledge sharing. Drive continuous improvement through ideas, suggestions, and implementation of feasible process enhancements. Encourage and act on team feedback where appropriate. Appraisals Conduct and document monthly performance reviews. Provide objective, unbiased, and specific feedback focused on performance rather than personality. Certification Required Microsoft Office Specialist Certification in Excel or equivalent advanced Excel certification.

The Account Executive role is pivotal in driving sales and service excellence within our organization. With a focus on sales service and marketing the candidate will leverage their domain expertise to enhance customer relationships and drive business growth. This hybrid role requires a seasoned professional with 15 to 17 years of experience ready to travel as needed to meet business objectives. Responsibilities Lead the development and execution of strategic sales plans to achieve company targets and objectives. Oversee client relationships to ensure satisfaction and retention fostering long-term partnerships. Provide insights and recommendations to optimize marketing strategies and enhance brand visibility. Collaborate with cross-functional teams to align sales and service efforts with organizational goals. Analyze market trends and customer needs to identify new business opportunities and drive growth. Develop and implement service improvement initiatives to enhance customer experience and loyalty. Facilitate training sessions for sales and service teams to ensure consistent delivery of high-quality service. Monitor performance metrics to evaluate the effectiveness of sales and marketing strategies. Manage budgets and resources efficiently to maximize return on investment and profitability. Ensure compliance with industry regulations and company policies in all sales and service activities. Utilize domain expertise in sales service and marketing to provide innovative solutions to complex challenges. Engage in continuous learning to stay updated with the latest industry trends and technologies. Travel as required to meet clients and stakeholders ensuring alignment and collaboration. Qualifications Possess extensive experience in sales service and marketing demonstrating a deep understanding of industry dynamics. Exhibit strong analytical skills to interpret data and make informed business decisions. Demonstrate excellent communication and negotiation skills to build and maintain client relationships. Show proficiency in managing complex projects and leading cross-functional teams. Have a proven track record of achieving sales targets and driving business growth. Display adaptability to work in a hybrid model balancing remote and in-office responsibilities. Certifications Required Certified Sales Professional (CSP) Marketing Management Certification

A career in our Experience Technology practice, within Experience Consulting services, will provide you with a unique opportunity to help our clients change customer behaviours through the experience journey starting with a strategy, then through design, and eventually implementation. You'll focus on bringing interactive tools in the form of mobile apps, websites, or other digital platforms to ensure our clients fully integrate customer and user experiences into their organisation. We help our clients enhance their customer strategies by providing innovative technology solutions that address gaps in the consumer experience. You'll work alongside the other PwC experience teams to develop technology that fosters positive customer experiences and enhances our clients approach to market. Responsibilities As an Associate, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to: Proactively assist the team in various aspects of the project Prepare deliverables Contribute to the development of your own and team's technical acumen Keep up to date with local and national business and economic issues Ensure you are adhering to compliance matters Work on developing internal relationships and your PwC brand SAP- Basis