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Growth Specialist

Growth Specialist

Rohini, Delhi NCR

1 year

Role: Growth Specialist Experience: 1 to 2 years Team: Marketing Type: Full time What You’ll Do Run paid campaigns for US-based clients across Meta, Google, and LinkedIn Launch and optimize funnels built for US audiences Drive lead generation and demand campaigns with measurable outcomes Manage marketing automation, email sequences, and retargeting Work with content and creative teams to deliver client-ready assets Run experiments to improve conversion rates and lower CAC Analyze weekly and monthly performance data and present insights Stay updated on US market trends, benchmarks, and platform changes Must-Haves 1 to 2 years of experience in digital or growth marketing Hands-on execution with paid ads and performance reporting Strong understanding of funnels, attribution, and metrics like CAC, CPL, ROAS Comfortable using tools like Google Ads, Meta Ads, GA4, HubSpot, or similar Strong written communication, especially for US audiences Ability to work independently and manage multiple client stakeholders Nice to Have Experience working with US or international clients Content or copywriting experience for a Western audience What Success Looks Like Improved lead quality and lower acquisition costs for client campaigns Clear experiments with documented learnings Predictable growth in pipeline and engagement Happy clients who trust performance, not just reports If you’re hungry to learn, comfortable with hands-on execution, and ready to work with global clients, we’d like to meet you.

Meta Ads LibraryGoogle AdsLinkedIn AdsConversion Funnel Optimization+16

Sourced Job
Customer Success Executive

Customer Success Executive

Rohini, Delhi NCR

1 year

About the job We are looking for a dynamic and driven Customer Success Associate to join our team. You’ll be at the forefront of managing our customer relationships across the Media funnel - resolving queries, addressing grievances, ensuring high customer satisfaction, and converting revenue opportunities. What you'll do: Customer Support & Query Resolution Act as the first point of contact for all customer queries received via email, WhatsApp, social channels, or platform chat Troubleshoot user issues, escalate when needed, and ensure timely resolution across different platforms Maintain accurate records of customer interactions using CRM/ticketing tool Relationship Management Build and maintain strong relationships with users by proactively following up post-resolution Handle grievances with empathy and professionalism, turning negative experiences into positive ones Manage refund/compensation/escalation protocols with internal coordination Customer Satisfaction & Retention Monitor CSAT/NPS scores and identify patterns or areas of concern Drive initiatives that increase customer delight and reduce churn Share regular insights from customer feedback with product, marketing, and ops teams Revenue Opportunity Identification Spot upsell and cross-sell opportunities during user conversations (e.g., Plus memberships, event passes, subscriptions) Pitch relevant offerings and convert warm leads into revenue Collaborate with the sales and growth teams for handovers of high-potential leads Reporting & Insights Track ticket volume, resolution time, repeat queries, and other support KPIs Present weekly/monthly reports with actionable insights to internal stakeholders Maintain and update the internal knowledge base/FAQs based on recurring questions Qualifications & Skills 1–3 years of experience in a Customer Success/Support role Strong communication skills (written + spoken) Proven ability to de-escalate tense situations and handle complaints gracefully Familiarity with CRM platforms like HubSpot, Intercom, Zendesk, or similar Organised, punctual, and process-oriented Previous experience in media, digital content, or SaaS startups is a plus Understanding of subscription-based business models is a plus Exposure to sales enablement or upselling practices Knowledge of basic analytics (Google Sheets, dashboards)

Customer Relationship Management (CRM) ToolHubspotIntercom SystemsZendesk+16

Sourced Job
Enterprise Sales Engineer

Enterprise Sales Engineer

Rohini, Delhi NCR

3 years

What You’ll Do: Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility Deliver product and technical briefings / presentations to potential clients Maintain accurate notes and feedback in CRM regarding customer input both wins and losses Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape Who You Are: Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering Experienced in programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc. Someone with a minimum of 3+ years in a Sales Engineering or DevOps Engineering role Able to sit up to 4 hours, traveling to and from client sites Able to travel via auto, train or air up to 45% of the time Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: Best-in-breed onboarding Generous global benefits Intra-departmental mentor and buddy program for in-house networking New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing An inclusive company culture, able to join our Community Guilds and Inclusion Talks Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Technical SalesCustomer EngagementCRM Systems (Salesforce, HubSpot, Marketo)Product Demonstration+16

Sourced Job
Logistics Specialist

Logistics Specialist

Rohini, Delhi NCR

3 years

About the Role Under the guidance of the Manager, the candidate will be accountable for the on-time delivery of equipment, materials, and documentation within the OM/E budget, ensuring conformity to purchase order specifications. The role focuses on expediting and managing suppliers of static, fired, rotating, E&I equipment, and bulk materials, ensuring timely deliveries and monitoring adherence to project timelines. Key Responsibilities Monitor, track, and manage the receipt of critical documents from suppliers, including organization charts, progress reports, fabrication schedules, and prefabrication material overviews. Conduct shop visits to supplier facilities to audit manufacturing status, compile visit reports, minutes of meetings, and monthly expediting reports. Highlight delays and reinforce expediting efforts. Proactively oversee supplier activities across design development, material procurement, manufacturing, testing, and shipping preparation; review progress reports and fabrication schedules. Identify potential delays or delivery issues, initiate corrective actions, and collect recovery plans from suppliers. Maintain up-to-date tracking data in project management tools. Collect relevant information for each purchase order, maintain a claim dossier, and support claim negotiations with suppliers Coordinate with project and technical teams to expedite technical and procurement tasks from purchase order placement to final documentation review and approval. Ensure proper order closeout, contribute to back charges related to cost deficiencies, and support claims management. Differentiating Criteria Knowledge of transportation, customs, and import/export rules (general understanding, not specialized). Qualifications & Experience Bachelor’s degree in Administration, Industrial Engineering, or Supply Chain Management. Training in Quality Systems (ISO). 3–5 years of relevant experience in procurement, supply chain, or operations.

Supply Chain ManagementProcurementPrompt EngineeringProject Management Software+16

Sourced Job
Senior Executive Operations

Senior Executive Operations

Rohini, Delhi NCR

3 years

Role Overview: The role focuses on managing service center inbound operations to ensure timely, safe, and profitable delivery of shipments while maintaining operational efficiency, staff performance, and adherence to SOPs. Key Responsibilities: Operational: Ensure compliance with operational workflows and SOPs for inbound operations. Monitor daily in-scan and out-scan of shipments and related documentation. Track daily loads via pre-alerts and plan delivery schedules. Conduct daily staff briefings on operational or route changes. Distribute delivery sheets and ensure shipments are delivered safely and on time, minimizing undelivered shipments and RTOs. Handle exceptions and coordinate with hubs, origins, and customer service for resolution. Follow up on non-delivery cases and ensure safe handling of shipments. Address security exceptions with the security team. Conduct regular delivery audits to ensure accuracy in client reporting. Monitor expenses, vehicle logs, and timely reimbursement of fuel/conveyance. Manage OTM machines, collect and reconcile COD cash with delivery sheets, and submit to branch cashier. Monitor staff performance and conduct training programs for employees and PDAs. Ensure adequate staffing levels and maintain MIS reports for the service center. People Management: Provide guidance, support, and direction to employees for effective duty execution. Key Result Areas (KRAs) & Metrics: Service Quality & Excellence: Delivery performance within 4 hours, % undelivered shipments, % RTOs, SOP adherence, achievement of target NPS, COD cash accuracy. Operations Process Efficiency: Operational productivity (% increase), shipments/FTE, net stops/FTE. Performance Culture & Employee Engagement: Adherence to performance management system, drive employee morale, monitor PDA attrition.

Operations ManagementStandard Operating Procedure (SOP)Shipment trackingDelivery Route Planning+16

Residential Nurse ( Bangalore )

Residential Nurse ( Bangalore )

Ashok Nagar, Bangalore

1 year

Key Responsibilities:  Provide personalized health coaching and motivation to individuals and families managing specific health conditions.  Design customized care plans and conduct regular telephonic follow-ups for sustained engagement.  Conduct home or workplace visits as needed to deliver direct patient support.  Deliver culturally sensitive health education focused on chronic disease prevention, nutrition, and physical activity. Ideal Candidate Profile:  Graduate degree or certification in Nursing or relevant healthcare courses.  Excellent communication skills (Telugu, Hindi & English).  Strong interpersonal skills with the ability to build rapport quickly over tele-calls.  Basic computer proficiency.  High motivation and ability to collaborate effectively within teams.

Lifestyle CoachingEndocrine Disease ManagementPatient care planningFollow-up calls+11