Travel Agent

Domain - Business Development

Key Responsibilities: 

TC assist clients in booking a holiday package of their choice. The role demands sales and 

operations for 

Fixed Departures/ Group Packages in Europe and other long haul destinations. In this role, you 

will help provide quotes to find the best value options available and make bookings for 

transport, accommodation, sightseeing activities and other travel related activities a client may 

need. 

● Handling traveller queries and taking travel requirements 

● Understand clients requirement and offer packages accordingly

● Coordinating with operations team. 

● Handling operations/sales for outbound tour enquiries (Understanding of European 

destination is preferred) 

● Providing excellent customer service experiences - Taking care of any customer escalation 

post booking and helping with appropriate resolution 

● Post sales file operations, Invoicing 

● Achieve the assigned sales targets 

● Responsible to ensure that the tour is operated smoothly. 

Desired Skills and Experience: 

● Excellent communication and interpersonal skills is must 

● Have passion for Sales and customer service is must 

● Knowledge of Online booking of flights, hotels, etc. preferred but not a constraint 

● Good knowledge of major international travel destinations preferred but not a constraint 

● Must have knowledge of world geography, hotels & airport preferred but not a constraint

Candidates from travel / Airlines / Hospitality industry will be preferred 

 Education Qualification : 

● Graduation/MBA