Sales Manager

Domain - Business Development

Industry - Telecom

Indiranagar, Bangalore

6 years 8 months

Enterprise

Sales Manager
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Qualification:

  • MBA - Business Process Management
  • BE (Bachelor of Engineering)
  • Skills & Tools :

  • Outbound Sales
  • B2B Sales
  • Cross Selling
  • Enterprise Infrastructure Services (EIS)
  • Leadership
  • Job Description:

    Key Relationships External: Customers, DSTs, Team Leaders

    Internal: Sales, Commercial, Marketing, Solutions, Finance, Collection, Order login, Network.

    Key Result Areas: Product Line: PRI/ILL/MPLS/SIP TRUNK/MOBILE/DATA CENTER SERVICES/TOLL FREE/Cloud telephony/MS azure

    New business acquisition through feet on street and customer Satisfaction 

    AOP delivery 

    Quality of funnel and Growth, account management.

    Responsibilities: Enabling DSTs and customers with service support from TTL support functions

    Controlling team of DSTs for performance & their attrition.

    Driving the capability building plan with DSTs by ensuring timely trainings for various parameters

    Driving the coverage programs like demand generation, customer focused programs, industry forum participations etc.

    Ensuring DST Adherence to laid down processes & policies 

    Adherence to the document guidelines & policy

    Facilitating issue resolutions at customer end through cross functional teams’ coordination & support teams.

    Responsible for DST productivity and development

    Keep Abreast with Competitive activities in the region

    Segment wise product focus to drive new business


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