Operations Manager

Domain - Operations

Industry - Fashion, Textile & Apparels

Sus, Pune

Open for Freshers

Vendor ManagementCustomer ServicingOperations Coordination

Operations Manager
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  • Graduate
  • Post Graduate
  • Any Graduate
  • Skills & Tools :

  • MS Excel
  • International Logistics
  • MS PowerPoint
  • Vendor Coordination
  • Agency Coordination
  • Job Description:

    • Generating the Dispatch Labels and ensuring that the packaging is rightly done. 
    • Ensure that the Dispatches of the daily orders are shipped in time. 
    • Coordinating with the Delivery Partners to ensure the dispatches are in-time, and are rightly sent to the customers. 
    • Handling of the Order Returns and working towards minimizing them across platforms.
    • Managing Customers feedbacks and queries to ensure a Smooth operation is in the place. 
    • Managing the Operations from a Point of view of enhancing the overall Customer Experience.
    • Handling and co-ordinating with the third party platforms to enhance the Sales of our brand on these platforms.
    • Strategizing growth plans on 3rd Party platforms with the respective account managers, executing these to optimize the sales.
    • A thorough understanding of the eCommerce Operations and functions will be highly appreciated. 

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