Operations Manager
Domain - Operations
Industry - Fashion, Textile & Apparels
Sus, Pune
Open for Freshers
Vendor ManagementCustomer ServicingOperations Coordination
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Qualification:
Skills & Tools :
Job Description:
- Generating the Dispatch Labels and ensuring that the packaging is rightly done.
- Ensure that the Dispatches of the daily orders are shipped in time.
- Coordinating with the Delivery Partners to ensure the dispatches are in-time, and are rightly sent to the customers.
- Handling of the Order Returns and working towards minimizing them across platforms.
- Managing Customers feedbacks and queries to ensure a Smooth operation is in the place.
- Managing the Operations from a Point of view of enhancing the overall Customer Experience.
- Handling and co-ordinating with the third party platforms to enhance the Sales of our brand on these platforms.
- Strategizing growth plans on 3rd Party platforms with the respective account managers, executing these to optimize the sales.
- A thorough understanding of the eCommerce Operations and functions will be highly appreciated.
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