Associate Customer Service Training

Domain - Client Servicing

Industry - BPO/KPO

Aundh, Pune

Open for Freshers

Operations & Execution

Associate Customer Service Training
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Qualification:

  • Any Degree
  • Skills & Tools :

  • Written Communication
  • English Verbal Communication
  • Teamwork
  • Conflict Resolution
  • Conflict Management
  • Job Description:

    Position: Customer Service Represntative

    Experiences: 0- 3 Years

    Educational Qualifi cation: Any Graduate

    Vacancy: 15

    Location : Aundh, Pune

    Salary : No bar for right candidate

    Company Profi le : www.binated.com

    Job Responsibilities

    – Strong command over written English (grammatically correct written English)

    – Customer Support – Assist the customer process and solve Customer queries via email or chat.

    – Ensuring customer satisfaction through prompt responses and query resolution

    – Coordinate with internal team for issue resolving & coordination with customer

    – To ensure that tasks are completed daily and in a timely manner

    – Respond to customers in tickets issues, follow-ups, etc.

    Mandatory Requirements

    ● Should be ready to work in Night shifts and 5 days working.

    ● Should be ready to Work from Offi ce

    Soft Skills:

    ● Excellent verbal and written communication skills

    ● Should possess prioritizing and organizing skills

    ● Logical and reasoning abilities to take right decisions to resolve customer’s issues.

    ● Result oriented who can drive towards stringent targets.

    ● Basic knowledge of Customer Services

    ● Should be punctual and responsible with work

    ● Should have the passion to learn and grow


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