Account Manager

Domain - Client Servicing

Job Summary: -

This profile leads a group of client accounts ensuring that they are growing as per latest trends in digital MarTech space. They take responsibility for the delivery of quality work that meets the client’s needs. As the account team plays a role of consultant to internal & external clients. 

Job responsibilities: -

• Responsible for meeting client’s business KPI’s and development of strategic planning associated with the assigned account. 
• Establish and grow a strong relationship with client stakeholders through a demonstration of industry knowledge and of the application to business challenges. 
• Prioritize and manage clients’ expectations by auditing client’s digital asset and analyzing its market competitors. 
• Effectively manage projects to deliver it on the parameters of Cost, Quality, and Timing as per targets and Planning. 
• Plan and implement a 360-degree integrated marketing strategy from its initial to final delivery stage. 
• Use data to provide a sharp marketing perspective and add strategic value at every step of the creative process, on both new and existing clients. 
• Implement Marketing best practices that result in client relations, management, retention, and growth. 
• Analyse and implement suggestions for the overall future market growth for the client by reporting the performance-driven in the past. 
• Strategize and analyse the effectiveness of digital technologies, including running campaigns, and social media handling and support the efforts to qualify, assess, and focus new business and new project opportunities. 
• Partner and collaborate with all department peers and working teams inside designated groups to create smart, innovative digital marketing programs and creative work that delivers results. 

Job Requirements: -

• Must have rich experience in handling multiple client account simultaneously from Digital Agency background. 
• Background in digital project management working on social media campaigns, and Google campaigns from initial briefing to delivery. 
• Proven ability in formulating digital marketing strategies across multiple platforms. 
• Demonstrable knowledge of current digital marketing tools. 
• Able to understand Client’s business and needs. 
• Self-starter with an ability to define processes and manage deadlines.
• Hawk eyes with strong attention to details. 
• Able to handle multiple accounts simultaneously. 
• Experienced in creating MIS reports on weekly and monthly basis to present the overall business performance of the client. 
• Must have experience in working with Advanced MS Excel and Gantt charts.