Account Development Manager

Job Purpose

The Accounts Manager acts as the main connection between the Company and its partner community. The role manages the complete sales cycle for assigned partners with the goal of maximizing revenue, margin, and partner satisfaction. By building strong relationships and working with internal teams, the Accounts Manager identifies opportunities, drives sales, and delivers continuous value to partners.

Responsibilities

• Build and execute a call plan with the Channels Director to maximize partner growth.
• Develop strong product knowledge and provide clear, informed product presentations.
• Up-sell and cross-sell to increase margin and strengthen solution value.
• Understand technical strengths and limitations of the product range.
• Coordinate with internal teams to ensure smooth partner transactions and an excellent buying experience.
• Keep CRM data accurate and updated for visibility, forecasting, and tracking.
• Follow up on all quotations and progress them through the sales cycle to closure.
• Maintain all required data for sales and maintenance renewals.
• Plan and run outbound sales campaigns to achieve agreed margin targets.
• Make outbound calls to partners and prospects as per the call plan.
• Identify services opportunities with the Technical Services team.
• Ensure all quotes are created using the company’s quotation tools.
• Provide Sales Support with complete information to build competitive solutions.
• Achieve required sales certifications for relevant product groups.
• Resolve partner issues quickly and escalate when needed.
• Alert partners of upcoming renewals.
• Forecast monthly business accurately with the Sales Manager.
• Support timely and correct order logging with the Sales Support team.

Knowledge, Skills & Experience

• 4–6 years of experience selling IT solutions in the channel.
• IT degree or diploma preferred.
• Strong relationship-building, communication, presentation, and closing skills.
• Self-managed, mature, and capable of working with all organizational levels.
• Strong business acumen and technical understanding.

Key Skills & Values

Aligned with Tech Data, a TD SYNNEX Company: We Own It, We Dare to Go, We Grow and Win, and We Do the Right Thing.

What’s In It for You?

Elective benefits tailored to your country. Career development programs, on-demand learning, and well-being support. A diverse, inclusive culture with community engagement, onboarding support, peer groups, and global collaboration opportunities.