Relationship Manager

Role Summary

The role holder is responsible for assisting Senior Relationship Managers in increasing sales and revenue through management of new and existing clients by selling/cross-selling wholesale banking products and services to large corporate clients.

Market Assessment and Business Development

• Conducts market research to understand consumers, competition, and current market conditions to help identify new business opportunities.
• Participates as and when required in meetings with key customers, promoters, and prospective customers to understand customer needs and propose possible solutions.
• Works towards maintaining and enhancing relationships with key customer accounts and prospective customers to ensure business continuity and growth.
• Leverages opportunities to manage complex relationships independently, under the overall supervision of Senior Relationship Managers/Team Leaders.
  

Revenue Generation

• Identifies new sales opportunities and leverages a knowledge-driven sector relationship approach to enhance sales and revenue generation through new and existing customers for achievement of established targets.
• Targets product- or industry-specific business opportunities, ensuring seamless coordination between customer and relationship manager.
  

Portfolio Management and Deal Structuring

• Works independently and under the supervision of Senior Relationship Managers/Team Leaders in structuring and restructuring deals to effectively address clients’ financial requirements.
• Conducts research and collates necessary data for preparing credit proposals in line with customer requirements.
• Coordinates with CAD and other relevant stakeholders to ensure proposals/approvals are efficiently processed and followed up.
  

Credit Appraisal

• Conducts credit assessment and CAM preparation through detailed analysis.
• Works closely with key stakeholders from Risk Management to ensure adherence to established credit guidelines.
  

Documentation and Compliance

• Completes all documentation and CRM updates to ensure adherence to guidelines and maintenance of high-quality standards in documentation, client communication, and process compliance.
• Works closely with relevant business units to ensure smooth and timely transaction turnaround.
  

Minimum Qualifications

• Master’s degree: CA / MBA / PGDM
• Years of Experience
• 0–5 years of relevant experience, with 0–3 years in a similar role