Surveillance Data Analyst

Surveillance Data Analyst

Banaswadi, Bangalore

Open for Freshers

CCTV surveillanceVideo Surveillance SystemsGesture RecognitionBehavioral AnalysisIncident ReportingData QualitySecond camera operationAnomaly DetectionVideo AnalyticsAttention to detailCommunication SkillProblem SolvingShift work availabilityRecord KeepingCollaboration with Engineering TeamsCustomer EscalationsTrend AnalysisCustomer Behavior ModelingSurveillanceTime Management

Job Description:

Job Title: Surveillance Data Analyst

Company: OGI Technologies Pvt Ltd.

Location: Bangalore

OGI Technologies is a global leader in IT management and consultancy services, empowering businesses of all sizes—from start-ups to Fortune 100 companies—with innovative solutions. With over 10 years of excellence, OGI Technologies has driven technological innovation and strategic growth for clients worldwide, supported by a dedicated team across operation centres in New York, India, and the Philippines.

Role Summary: As a Surveillance Data Analyst at OGI Technologies, you will be responsible for reviewing CCTV footage from supermarkets and retail outlets. Using AI-programmed cameras, you will meticulously observe customer activities from entry to exit, identifying and segregating unusual, suspicious, or criminal behaviours based on gestures with utmost accuracy and consistency.

Responsibilities:

• Review and analyse CCTV footage captured by AI-programmed cameras in supermarkets and retail outlets, ensuring thorough coverage from customer entry to exit.

• Identify and categorize gestures and actions exhibited by customers to distinguish normal behaviour from suspicious or irregular activities.

• Utilize analytical skills to interpret patterns and trends in customer behaviour, providing insights that contribute to improved security protocols.

• Collaborate with security teams to promptly report any identified security breaches, potential threats, or unusual incidents.

• Maintain accurate records of observations and actions taken, adhering to established protocols and procedures.

• Continuously monitor and assess surveillance data quality and camera functionality, escalating any technical issues for resolution.

• Stay updated on industry trends and advancements in surveillance technology to enhance proficiency and effectiveness in surveillance operations.

Requirements:

• Bachelor’s degree or Diploma in any field.

• Strong communication skills to effectively report and discuss findings.

• Ability to interpret and judge customer gestures accurately.

• Detail-oriented with excellent analytical and problem-solving abilities.

• Flexible to work in different shifts as required.

Shifts Available: Day Shift / UK Shift

Application Process: Fresher’s are welcome to apply, and no prior experience is required. Candidates will be evaluated based on their ability to watch, analyze, and interpret gestures accurately.

Related Jobs (19)

Executive E Mail

Executive E Mail

Goregaon West, Mumbai

Client ServicesClient Coordination+6
Customer Service Representative

Customer Service Representative

Jogeshwari East, Mumbai

MultitaskingProduct Knowledge+10
Customer Success Executive

Customer Success Executive

Sector 48, Delhi NCR

Customer Relationship Management (CRM) ToolMulti-Channel Marketing+18
Senior Telecalling Executive

Senior Telecalling Executive

Kothrud, Pune

Telecalling ManagementCRM software by Suite Inc.+18
Customer Service Representative

Customer Service Representative

Byatarayanapura, Bangalore

Customer InquiriesEmail Marketing+17
Associate Chat

Associate Chat

Ashok Nagar, Bangalore

Content reviewContent Moderation+20
Customer Support

Customer Support

Frazer Town, Bangalore

English fluencyHindi - Fluent+23
Customer Service Officer

Customer Service Officer

Goregaon, Mumbai

Mutual FundsEquities+18
Telecaller

Telecaller

Kachiguda, Hyderabad

Telecalling ManagementClient Communication+18
Manager Front Desk

Manager Front Desk

Ashok Nagar, Bangalore

Client HandlingCall Handling+13
Customer Success Executive

Customer Success Executive

Kachiguda, Hyderabad

Follow-up callsLead Generation+18
Customer Support

Customer Support

Ashok Nagar, Bangalore

Verbal CommunicationWritten Communication+15
Customer Success Executive

Customer Success Executive

Kopar Khairane, Ahmedabad

Customer Relationship Management (CRM) ToolCustomer Retention+22
Telemarketing Executive

Telemarketing Executive

BTM Layout, Bangalore

TelemarketingCustomer Support+16
Customer Success Executive

Customer Success Executive

Bommanahalli, Bangalore

Customer Relationship Management (CRM) ToolClaims Processing+18
Customer Success Executive

Customer Success Executive

Bommanahalli, Bangalore

Customer Relationship Management (CRM) ToolClaims Processing+18
Customer Support

Customer Support

Domlur, Bangalore

Customer ServiceClaims Processing+17
Customer Support

Customer Support

Rohini, Delhi NCR

Customer ServiceClaims Processing+17
Front Desk Associate

Front Desk Associate

Sector 26, Delhi NCR

Visitor ManagementTelephone Etiquette+18