Customer Success Executive

Understand the basic professional standards and established procedures, policies before taking action and making decisions

 Processing claims and handling calls, as per the process guidelines.

 Adhering to the service level and understanding Quality & Auditing parameters

 Assume responsibility for work and coordinating efforts

 Meeting assigned productivity goals

 Adhere to attendance and punctuality norms

 Acquiring knowledge & skills of related areas of the process

 Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct