Telecaller

Overview

This role focuses on engaging potential customers through outbound calls to promote and sell loan products. The position requires effective communication and persuasive skills to convert leads into customers, contributing to the organization's sales targets.

Responsibilities

• Make outbound calls to prospective clients to introduce and explain loan products.
• Handle customer inquiries and provide accurate information about loan terms and conditions.
• Maintain records of calls and customer interactions for follow-up and reporting.

Requirements

• Excellent verbal communication and interpersonal skills.
• Ability to persuade and convince customers effectively over the phone.
• Basic knowledge of loan products and sales techniques.

Nice-to-Haves

• Experience in telecalling or sales, preferably in financial services.
• Familiarity with CRM software for managing customer data.
• Good problem-solving skills and patience in handling customer objections.