Telecaller
Rohini, Delhi NCR
Open for Freshers
Telecalling ManagementCustomer Relationship Management (CRM) ToolOutbound CallsLead GenerationLoan Product KnowledgeCommunication SkillPersuasionObjection HandlingProduction TrackingTarget achieverTime ManagementBasic Finance KnowledgeFollow-up callsRecord KeepingTelephone EtiquetteTeam LeadershipCommunicationProblem SolvingTeamwork
Job Description:
Overview
Join a dynamic financial services team dedicated to providing innovative loan solutions and exceptional customer service. This role focuses on engaging potential clients through outbound calls to promote loan products and support customer acquisition efforts.
Responsibilities
- Conduct outbound calls to prospective customers to introduce and explain loan products.
- Maintain accurate records of customer interactions and follow up on leads.
- Achieve daily and monthly targets for calls and conversions.
Requirements
- Excellent verbal communication and persuasive skills.
- Basic understanding of financial products, especially loans.
- Ability to handle customer objections and provide clear information.
Nice-to-Haves
- Experience with CRM software for managing customer data.
- Familiarity with telecalling metrics and performance tracking.
- Knowledge of compliance and data privacy regulations in financial services.