Telemarketing Executive
BTM Layout, Bangalore
Open for Freshers
TelemarketingCustomer SupportCold CallingLead GenerationCustomer Relationship Management (CRM) ToolMS ExcelMS WordMicrosoft PowerPointData EntrySchedule AdherenceInvoice Query ResolutionProduct KnowledgeMultilingual CommunicationDatabase ManagementActive ListeningSelling TechniquesCustomer Needs ManagementTime Management
Job Description:
ob description
Qualification: Graduate or Bachelor in any field
Experience : 0- 2 Years of experience in tele sales & customer support.
Languages: English + [Kannada,Tamil, Malayalam]. Any 2 south indian language.
Well versed with MS office Tools like, Ms excel, word, Powerpoint Presentation
Roles & Responsibilities:
1. Answering phones and explaining the product and services offered by the company.
2. Contacting existing customers as well as prospective customers using scripts.
3. Obtaining customer information and other relevant data
4. Asking questions to the customer and understanding their specifications.
5. Resolving queries and issues related to the products and services.
6. Maintaining the database of the customers on a regular basis.
7. Suggesting solutions based on customer’s needs and requirements.
Benefits:
Cell phone reimbursement
Internet reimbursement
Paid sick time
Paid time off
Provident Fund
Ability to commute/relocate:
Bangalore, Karnataka: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
