Front Desk Associate

Front Desk Associate

Connaught Place, Delhi NCR

7 years

Call HandlingVisitor ManagementFront OfficeSupervisionInventory ManagementOffice EquipmentMeeting and Conference Room BookingEvent CoordinationAdministrative SupportSales Bills processingFacility ManagementCustomer ServiceHelp Desk MaintenanceEmergency ResponseMailing

Job Description:

Responsible for handling and maintaining reports of incoming and outgoing calls, including distribution. Demonstrate professional and polite telephonic responses.

-Receive, inform, guide visitors, co-ordination with employees. Anticipate and handle any guest requests accurately and in time.

-Maintenance and upkeep of the Front Office.

-Supervise and support office staff, including security guards, kitchen and housekeeping staff.

-Track and maintain reports of Office Inventory. Order Office Supplies regularly.

-Track and create reports for usage of conference rooms/meeting rooms/late-work hours

-Co-ordinate with Facility team for event management

-Assist in Other Administrative Activities like coordinating for flower arrangements, Ensure receipt and display of updated magazines and newspapers.

-Act as liaison between the General Manager and staff

-Ensure company’s policies and security requirements are met

- Ensure all vendor bills checked and send on time to the CEO.

-Ensure that facility is maintained clean, neat, safe and secure.

-Support office by working in an efficient, safe, customer-focused manner

-Provide assistance to the Help Desk as required. Act as a back-up to Help Desk.

-Troubleshoot emergencies. Participate in Emergency Evacuation procedures including Crisis Management.

-Ensure proper Mail Distribution

Job Type: Full-time

Ability to commute/relocate:

Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred)

Education:

Bachelor's (Preferred)

Experience:

Microsoft Office: 2 years (Preferred)

total work: 2 years (Preferred)

Language:

English (Preferred)

Work Location: In person