Manager Operations

Job Summary

We are looking for a proactive and detail-oriented Operations Executive to manage logistics, shipping, and sales invoicing activities. The ideal candidate will ensure smooth coordination of goods movement, accurate invoice processing, and excellent customer service while maintaining high standards of compliance and operational efficiency.

Key Responsibilities

Logistics

• Coordinate with suppliers, warehouses, and transport partners to ensure timely delivery of goods.
• Monitor inventory levels, track shipments, and oversee delivery performance.
• Resolve logistics-related issues promptly and escalate complex cases when required.

Shipping

• Prepare and manage shipping documents such as bills of lading, commercial invoices, and related paperwork.
• Coordinate with freight forwarders and customs brokers to ensure compliance with all regulatory requirements.
• Track shipments and proactively update customers on delivery timelines and status.

Sales Invoicing

• Process, verify, and reconcile sales invoices with accuracy.
• Ensure timely billing and address discrepancies in coordination with internal teams.
• Work closely with the sales team to support accurate order processing and billing.

Additional Responsibilities

• Maintain organized records and prepare routine reports related to logistics, shipping, and invoicing.
• Identify and recommend process improvements to enhance operational efficiency.
• Support cross-functional teams as needed to ensure seamless workflow.

Requirements

• Minimum 2+ years of experience in logistics, shipping, and sales invoice operations.
• Strong understanding of logistics processes and shipping regulations.
• Excellent communication, organizational, and customer service skills.
• Ability to work efficiently in a fast-paced environment and manage multiple priorities.
• Proficiency in MS Office and logistics tools/software (e.g., TMS, WMS).

Preferred Qualifications

• Experience in sales invoice processing and accounts receivable.