Cloud Operations Engineer

About the job

• Monitor and manage AWS infrastructure across multiple accounts and regions.
• Provide 24/7 operational support through rotational shifts, including weekends and holidays.
• Respond to alerts, troubleshoot issues, and perform root cause analysis.
• Implement and maintain automation scripts using tools like CloudFormation, Terraform, or AWS CDK.
• Manage EC2 instances, S3 buckets, RDS databases, Lambda functions, and other AWS services.
• Ensure compliance with security policies and best practices (IAM, KMS, VPC, etc.).
• Collaborate with DevOps, Security, and Application teams to support deployments and upgrades.
• Maintain documentation for infrastructure, processes, and incident resolution.
• Participate in disaster recovery planning and execution.
• Continuously optimize cloud resources for cost and performance.

You will be successful in this role if you have:

Required Skills & Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field.
• 3+ years of hands-on experience with AWS cloud services.
• Strong understanding of networking concepts (VPC, Subnets, Route Tables, NAT, VPN).
• Experience with monitoring tools (CloudWatch, Datadog, Prometheus, etc.).
• Proficiency in scripting languages (Python, Bash, PowerShell).
• Familiarity with CI/CD pipelines and tools (Jenkins, GitLab, CodePipeline).
• Knowledge of Infrastructure as Code (IaC) tools.
• AWS certifications (e.g., Solutions Architect Associate, SysOps Administrator).
• Excellent problem-solving and communication skills.
• Willingness to work in rotational shifts including nights and weekends.

Preferred Qualifications

• Experience in multi-cloud environments (Azure, GCP).
• Exposure to container technologies (Docker, ECS, EKS).
• Understanding of ITIL processes and incident management tools (ServiceNow, Jira).

Shift Details

• Rotational shifts covering 24/7 operations.
• On-Call support as needed.
• Flexibility to adapt to changing schedules.